Percy Madonsela
Liquor Store Manager
Matsulu
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Friendly Liquor Store Clerk offering Number years' experience in shipment receiving and processing. Focused and adept at helping customer locate products while providing knowledge recommendations. Seasoned Job Title bringing Number years of experience and in-depth education in wines and spirits. Talented at engaging customers and sharing diverse knowledge to promote store sales and customer satisfaction. Compliant with all regulated activities pertaining to the sale of alcoholic products.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Liquor Store Manager
Picknpay
Nelspruit
01.2022 - Current
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Delegated Floor Manager
Picknpay
Nelspruit
01.2019 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
- Skilled at working independently and collaboratively in a team environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend and holiday shifts.
Perishables Assistant
Picknpay
Nelspruit
01.2018 - Current
- Opened cartons and priced items accurately, maintaining store shelves fully stocked according to tag allocations.
- Assisted in building store displays, effectively implementing layout plans determined by district leaders.
- Worked with night crew foreman in carrying out assignments to surpass store objectives.
- Unloaded, transported and stocked merchandise with commitment to optimal freshness.
Sushi Manager
Picknpay
Nelspruit
01.2016 - Current
- Delivered services to customer locations within specific timeframes.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Gained strong leadership skills by managing projects from start to finish.
Sushi Chef
John Dory's
Nelspruit
03.2013 - 01.2016
- Collaborated with staff members to create meals for large banquets.
- Placed orders to restock items before supplies ran out.
- Prepared high-quality seafood, rice and ingredients for sushi.
- Trained kitchen staff to perform various preparation tasks under pressure.
Education
Grade 12 - Commence
Tikhontele
Matsulu Skills
Liquor law compliance
Certification
Certified [Job Title], [Company Name] - [Timeframe]
Reference
Name: Charles
Company: picknpay
Contact number:087 750 2185
Position:Store manager
Name: Monty
Company: picknpay
Contact number:+27824266859
Position: store manager
Name: Rejoice murumba
Company: picknpay
Contact number:087 750 5595
Timeline
Liquor Store Manager
Picknpay
01.2022 - Current
Delegated Floor Manager
Picknpay
01.2019 - Current
Perishables Assistant
Picknpay
01.2018 - Current
Sushi Manager
Picknpay
01.2016 - Current
Sushi Chef
John Dory's
03.2013 - 01.2016
Grade 12 - Commence
Tikhontele
Similar Profiles
Lukho MnyakaLukho Mnyaka
Customer Assistant at PicknpayCustomer Assistant at Picknpay
Jeanette Nontsikelelo MolaodiJeanette Nontsikelelo Molaodi
Cashier And Sales/ Floor Assistant at PicknPay ClothingCashier And Sales/ Floor Assistant at PicknPay Clothing
Velly Sibusiso NdimandeVelly Sibusiso Ndimande
Transformation Officer/ Research and Planning Officer at Mpumalanga Economic RegulatorTransformation Officer/ Research and Planning Officer at Mpumalanga Economic Regulator