Noluthando Phaladi
Tembisa
Summary
Seasoned Job Title bringing Number years of experience and in-depth education in wines and spirits. Talented at engaging customers and sharing diverse knowledge to promote store sales and customer satisfaction. Compliant with all regulated activities pertaining to the sale of alcoholic products. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Service-driven Liquor Store Clerk with expertise in cash register systems and known for processing sales data quickly and effectively. Dependable and reliable, offering exceptional record of flexibility and attendance. Considered smart, adaptable and versed in wide-ranging products.
Overview
13
13
years of professional experience
Work History
Liquor Store Manager
Pnp AJP Group
03.2011 - 04.2024
- Established clear expectations for staff performance through well-defined job descriptions, performance metrics, and ongoing feedback.
- Boosted sales through the implementation of promotional events, engaging product displays, and strategic merchandise placement.
- Maintained a clean and safe environment for customers and employees by enforcing strict adherence to company policies and procedures.
- Resolved customer complaints promptly and professionally, leading to increased customer loyalty and repeat business.
- Collaborated with other store managers within the company to share best practices, problem-solving strategies, and innovative ideas for improving overall performance.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Developed relationships with suppliers to negotiate favorable pricing, secure exclusive products, and maintain consistent stock levels.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reported issues to higher management with great detail.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored sales trends to effectively adjust merchandise orders as needed based on seasonal fluctuations or market changes.
Education
Grade 11 -
12.2008
- Cornerstone Training Certificate
Skills
- Employee Training
- Merchandising Strategies
- Store maintenance
- Promotional planning
- Customer Service
- Customer Assistance
- Heavy Lifting
- Stocking and Replenishing
- Payment Processing
- ID Verification
- Upselling strategies
- Product Recommendations
- Liquor Law Compliance
- Identification checks
- Liquor regulations and compliance
- Spirit, wine, and beer expertise
Timeline
Liquor Store Manager - Pnp AJP Group
03.2011 - 04.2024
Tembisa Abet - Grade 11,
Similar Profiles
MACDONALD MAERMANMACDONALD MAERMAN
Store Manager at PICK N PAY (AJP GROUP)Store Manager at PICK N PAY (AJP GROUP)
Tara Leah Y. CuycoTara Leah Y. Cuyco
Budget and Fiscal Officer at Integrity Monitoring and Enforcement Group-PNPBudget and Fiscal Officer at Integrity Monitoring and Enforcement Group-PNP
Harshit ShahHarshit Shah
Administrative Assistant at AJP Building Maintenance LimitedAdministrative Assistant at AJP Building Maintenance Limited