Patience Nomvula Mtshweni
Clinical Engineering Technician
Akasia
Summary
Proven Clinical Engineering Technician with a track record of enhancing team productivity and project completion at Netcare Femina Hospital. Expert in streamlining processes and optimizing resource allocation, demonstrating exceptional problem-solving and adaptability skills. Achieved significant improvements in equipment reliability and client satisfaction, underscoring a commitment to quality and efficiency.
Overview
12
12
years of professional experience
Work History
Sales Representative
Acucare
04.2024 - 07.2024
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Clinical Engineering Technician
Netcare Femina Hospital
08.2018 - 03.2024
- First line troubleshooting of medical equipment
- Managing asset register - Scheduling and planning services according to OEM specification
- Co-ordination of equipment storeroom and stockroom
- Scheduling and processing job cards on SAP
- Maintaining files/records of medical equipment history
- Submitting monthly equipment incident reports to management
- Assisted in training new team members on company procedures, policies, and technical skills necessary for their roles as Engineering Technicians.
- Mitigated potential project risks by proactively identifying and addressing areas of concern before they developed into significant issues.
- Contributed to a safer working environment through strict adherence to safety protocols, guidelines, and regulations.
- Troubleshot and resolved engineering issues to reduce delays and achieve project milestones.
- Developed strong relationships with vendors and suppliers to ensure timely delivery of materials needed for engineering projects.
- Completed engineering projects and tasks within established timelines and budgets.
Clinical Engineering Technician
Netcare Milpark Hospital
12.2016 - 07.2018
- Enhanced overall team productivity through continuous improvement initiatives focused on streamlining processes and optimizing resource allocation.
- Drafted technical reports and documentation for engineering projects.
- Improved equipment reliability by performing regular maintenance and calibrations.
- Developed strong relationships with vendors and suppliers to ensure timely delivery of materials needed for engineering projects.
- Assisted in training new team members on company procedures, policies, and technical skills necessary for their roles as Engineering Technicians.
- Facilitated knowledge transfer within organization, documenting key processes and training staff on new technologies.
- Produced and maintained accurate design documentation, using relevant filing and computer systems.
- Maintained safety by verifying compliance and assuring proper factory testing.
- Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
- Executed root cause analysis to improve yield and reliability.
Junior Clinical Engineering Technician
Life Groenkloof Hospital
09.2015 - 09.2016
- Responsible for in-house maintenance and first line troubleshooting of medical equipment
- Scheduling and planning services according to OEM specification
- Responsible for asset verification, condemning & commissioning equipment.
- Assisted in training new team members on company procedures, policies, and technical skills necessary for their roles as Engineering Technicians.
- Consistently met high-quality standards for all completed work while adhering to established timelines, ensuring client satisfaction with final results.
- Mitigated potential project risks by proactively identifying and addressing areas of concern before they developed into significant issues.
Clinical Engineering Technician
National Department Of Health
12.2013 - 11.2014
- Streamlined workflow within the team through effective communication and collaboration with technicians, and management.
- Procured Medical equipment for all state hospitals Limpopo, Mpumalanga and Eastern Cape according to their wishlist.
- Consistently met high-quality standards for all completed work while adhering to established timelines, ensuring client satisfaction with final results.
- Mitigated potential project risks by proactively identifying and addressing areas of concern before they developed into significant issues.
- Developed strong relationships with vendors and suppliers to ensure timely delivery of materials needed for engineering projects.
- Completed engineering projects and tasks within established timelines and budgets.
- Provided technical support for engineering projects to support accuracy and deadline management.
- Drafted technical reports and documentation for engineering projects.
- Assisted with installation and testing of Medical Equipment.
Clinical Engineering Consultant
HLSP (Mott MacDonald Group)
08.2013 - 11.2013
- Edited technical documentation for clarity and conformity with overall goals, safety guidelines, and regulatory compliance.
- Supported healthcare facilities without CETs
- Reviewed specifications and technical manuals for compliance with ongoing operational goals and conformity to applicable regulations.
- Processed technical feedback reports from Clinics/Hospitals, integrating suggestions and reported issues into future engineering tasks.
Trainee Technician
Respiratory Care Africa
01.2013 - 06.2013
- Maintained updated knowledge of industry advancements through attending relevant training sessions, workshops, conferences, or webinars.
- Tested systems, noting issues and completing preventive maintenance.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Assisted senior technicians in complex troubleshooting tasks for improved system functionality.
- Repair and service of Ventilators, patient monitors, electric beds, incubators, humidifiers and CPAP drivers.
Trainee Technician
Steve Biko Academic Hospital
07.2012 - 12.2012
- Assisted senior technicians in complex troubleshooting tasks for improved system functionality.
- Reduced downtime by swiftly identifying and addressing technical issues.
- Streamlined workflow processes by maintaining a clean, organized, and safe work environment.
- Demonstrated commitment to quality control by thoroughly testing repaired systems before returning them to clients or putting them back into operation.
- Offered lectures on Medical Equipment to fellow trainees.
Education
National Diploma - Clinical Engineering
Tshwane University of Technology
Pretoria, South Africa 04.2001 -
High School Diploma -
IR Lesolang High School
Pretoria 04.2001 -
Skills
- Problem solving
- Computer skills
- Technical Skills
- Adaptability
- Customer Service
- Project management
Affiliations
CEASA: FULL MEMBER (Clinical Engineer)
Membership Number: CE1020
Timeline
Sales Representative
Acucare
04.2024 - 07.2024
Clinical Engineering Technician
Netcare Femina Hospital
08.2018 - 03.2024
Clinical Engineering Technician
Netcare Milpark Hospital
12.2016 - 07.2018
Junior Clinical Engineering Technician
Life Groenkloof Hospital
09.2015 - 09.2016
Clinical Engineering Technician
National Department Of Health
12.2013 - 11.2014
Clinical Engineering Consultant
HLSP (Mott MacDonald Group)
08.2013 - 11.2013
Trainee Technician
Respiratory Care Africa
01.2013 - 06.2013
Trainee Technician
Steve Biko Academic Hospital
07.2012 - 12.2012
National Diploma - Clinical Engineering
Tshwane University of Technology
04.2001 -
High School Diploma -
IR Lesolang High School
04.2001 -
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