Pamela Galane

• Conducted exit interviews with departing employees to identify areas for improvement and obtain insights into overall employee experiences within organization.
• Oversaw implementation of updated training and development policies while ensuring consistency across organizational levels for more efficient enforcement of rules governing workplace environment.
• Created employee satisfaction surveys to gather feedback on training and development policies and procedures for continual improvement purposes.
• Facilitated annual performance appraisal cycles by preparing necessary documentation for managers' review sessions with their respective direct reports.
• Developed company-wide training program, improving staff skillsets and boosting overall productivity levels.
• Facilitated and onboarding sessions and on-the-job training for new hires, enhancing employee job position knowledge and skillset.
• Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
• Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Reduced process gaps while supervising employees to achieve optimal productivity.
• Distributed employee engagement surveys to identify areas of improvement.
• Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
• Coordinated technical training and personal development classes for staff members.
• Cultivated strong relationships with external vendors and stakeholders to secure valuable resources for ongoing professional development opportunities.
• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
• Expanded internal talent pipeline by guiding high-potential employees through structured leadership development programs.
• Optimized departmental performance with thorough needs assessments, aligning training programs to business objectives.
• Reduced company-wide skills gaps through effective workforce planning and targeted employee development initiatives.
• Coordinated cross-functional teams to develop organizational competency models, providing clear career pathways and development opportunities for all employees.
• Communicated all learning and performance objectives, schedules, and training assessments to upper management.
• Collaborated with other departments to align training programs with organizational goals and objectives.
• Conducted orientation sessions and organized on-the-job training for new hires.
• Monitored and evaluated training performance to determine quality and cohesiveness.
• Conducted research and analysis of learning needs of employees to develop targeted training programs.
• Trained staff during roadshows, meetings, and workshops.

• Maintained updated database of potential candidates for future opportunities, allowing for quick access to qualified talent pool.
• Negotiated offer terms effectively, resulting in high acceptance rates among selected candidates.
• Developed strong relationships with hiring managers, ensuring clear communication and understanding of position requirements and expectations.
• Streamlined recruitment processes by implementing effective applicant tracking systems and organizational tools for increased efficiency.
• Coordinated seamless onboarding experiences for new employees, setting them up for success within organization.
• Managed multiple requisitions simultaneously while maintaining attention to detail and excellent organizational skills.
• Promptly corresponded with applicants and coordinated and conducted interviews.
• Conducted comprehensive interviews to assess candidate qualifications and cultural fit within organization.
• Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
• Increased diversity within organization by implementing inclusive recruiting strategies to attract wide range of talent.
• Collaborated cross-functionally with other departments to understand their unique staffing needs and priorities.
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Developed and implemented onboarding and orientation programs for new employees.
• Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
• Assisted with writing job postings and job descriptions for boards.
• Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.

Maintained accurate personnel records, including employment contracts, annual leave balances, and performance reviews.

- Render support and perform administrative functions related to recruitment, performance management and leave processing.

- Upload and maintain appointments of staff and various transactions on the HR Information System (PERSAL)

· Client liaison and handle HR queries

• HR Administration
• Leave Administration
• Manage Staff records
• Internal Communication
• Organising staff outings and workshops
• Recruitment and Selection administration
• Project Administration
• Workshop organising
• Recording workshop discussions for report writing purposes
• Client and stakeholder liaison
• Database Administration
• General Admin
• Reception duties
• Switchboard operator
• Petty Cash
• Organise and train temporary appointments for General Admin duties
• Maintain central filing system
• Arrange courier services - local and international
• Travel arrangements - flights, car hire and shuttle
• Consultancy Registrations.