Word
PALESA PORTIA MORAPEDI
Roodepoort,GP
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
2
2
years of professional experience
1
1
Language
Work History
Retail Salesperson
SECURITY & SELF DEFENCE
02.2024 - Current
- Delivered excellent after-sales support including warranty information provision; fostering customer loyalty.
- Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
- Conducted thorough market research to anticipate demand trends and adjust inventory accordingly.
- Assisted management in the implementation of promotional events, driving increased foot traffic and overall sales growth.
- Increased repeat business through the establishment of strong rapport with customers and effective follow-up strategies.
Pharmacy Assistant
LYANC MALUTI PHARMACY
01.2022 - 06.2023
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Participated in community outreach events to promote health awareness, representing the pharmacy as a knowledgeable resource.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Education
Business Administration - Business Management
FLAVIUS MAREKA TVET COLLEGE
FREE STATE 04.2001 -
Skills
Store maintenance
Software
Excel
Timeline
Retail Salesperson
SECURITY & SELF DEFENCE
02.2024 - Current
Pharmacy Assistant
LYANC MALUTI PHARMACY
01.2022 - 06.2023
Business Administration - Business Management
FLAVIUS MAREKA TVET COLLEGE
04.2001 -
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