Takalani Rathogwa
Salesperson
Vanderbijlpark
Summary
Dynamic retail professional with a proven track record at Pep, excelling in relationship selling and customer engagement. Recognized for boosting customer satisfaction through personalized service and effective sales presentations. Skilled in cash handling and store maintenance, consistently achieving sales goals while fostering strong customer relationships.
Overview
2
2
years of professional experience
Work History
Retail Salesperson
Pep
06.2023 - 06.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Folded and arranged merchandise in attractive displays to drive sales.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders, and pricing needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Boosted customer satisfaction by providing personalized recommendations and assistance with product selections.
- Ensured smooth store operations by assisting with opening and closing procedures, maintaining accurate cash registers, and complying with company policies.
- Issued receipts and processed refunds, credits, or exchanges.
Brand Ambassador
Tymebank
10.2023 - 04.2024
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Communicated product information with confidence and educated consumers about company.
- Strengthened relationships with retail partners by providing exceptional support, education, and communication on products and promotions.
Education
Matric - Commerce
Khwevha Commercial School
Shayandima,limpopo12.2021
Skills
Relationship selling
Flexibility
Goal oriented
Customer care
Sales presentations
Organization
Store maintenance
Reference selling
Teamwork
Customer follow-up
Customer assistance
Customer service
Problem-solving
Customer engagement
Time management
Cash handling
Verbal and written communication
Retail sales
FLUENT IN LANGUAGE
Cash register operation
Store opening and closing
Shelf stocking
Timeline
Brand Ambassador
Tymebank
10.2023 - 04.2024
Retail Salesperson
Pep
06.2023 - 06.2025
Matric - Commerce
Khwevha Commercial School