Summary
Overview
Work History
Education
Skills
Timeline
Generic

Palesa Fanisa Mohlala

Johannesburg

Summary

I am a motivated and adaptable young person with a passion for learning. I have strong skills in vehicle and management, delivery coordination, customer services, multitasking, and time management. I learn quickly, adapt easily to new environments, and work well under pressure. I am eager to contribute to smooth daily operations, solve challenges, ensure efficient service delivery, and support the overall success and growth of the Company while continuing to develop my professional skills and experience.

Overview

4
4
years of professional experience

Work History

Protector Agent

Cartrack Found
Johannesburg, South Africa
08.2025 - Current

Recovery Agent

  • Actively located and recover Clients stolen/hijacked vehicles using Cams GPS tracking data.
  • Maintain constant, real-time communication with the recovery crew during recovery operations.
  • Monitor, respond to, and follow up on real-time tracking alerts, signal losses and tempering alerts.

ADAS (Advanced driver assistance systems) Agent

  • Developed technologies that help reduce human error and improve driving performances.
  • Work with 3 Mines to monitor driver behaviour. (Braeston Enterpriises Tharisa Minerals, Khumba Iron Ore, Deswana Diamnond Company)

Woodford car Rental Agent

  • Dispatch, actively located and recover stolen/hijacked Woodford vehicles using Cams GPS tracking data.
  • Dispatch Vehicle when client is overdue.

Student Assistant for Protection Services

University of Johannesburg
Johannesburg, South Africa
01.2022 - 02.2025
  • Welcomed new students through orientation and site tours.
  • Issuing student cards.
  • Updating card database
  • Helped students access library resources
  • Kept student records confidential and followed data protection rules.
  • Managed sensitive student information in both online systems and physical files.

Transport Coordinator

Exclusive Benefits Enterprises Pty Ltd
Witbank, South Africa
06.2024 - 12.2024
  • Planned and organised vehicle routes to ensure efficient transportation
  • Coordniated and schedules transport activities, including oickups, deliveries and transfers.
  • Communicated with transport carriers to ensure smooth operation.
  • Monitored vehicle movements and resolved any transportation issues or delays.
  • Worked closely with team members and customers to ensure transportation services ran smoothly.

Student Assistant for Audio Visual Services

University of Johannesburg
Johannesburg, South Africa
02.2023 - 10.2023
  • Solved technical problems and provided support when needed.
  • Maintained, tested and managed audio-visual equipment to ensure it worked properly.
  • Assisted with event preparation and operated sound and lighting eqiupment during events.
  • Prepared and organized learning materials for classes.
  • Provided technical support for online learning platforms and helped students navigate digital systems.

Education

Grade E - PSIRA

Ubuntu Security Training
Pretoria
01-2026

Certificate - Workplace Readiness Programme

Cartrack Academy
Johannesburg
01-2025

Higher National Diploma - Transportation Management

University of Johannesburg
Johannesburg, GP
01-2023

Matric - Jeppe Educational Center

Grade 12
Johannesburg, GP
01-2020

Skills

  • Multitasking skills
  • Vehicle recovery
  • Schediling and dispatching
  • Computer literacy
  • Route planning
  • Communication management
  • Call management
  • Conflict resolution
  • Time management
  • GPS tracking
  • Driver behavior analysis
  • Problem solving and decision making
  • Event preparation
  • Tamwork and collaboration
  • Knowledge of transportation regulations and safety procedures
  • Attention to details
  • Customer complaint resolution

Timeline

Protector Agent

Cartrack Found
08.2025 - Current

Transport Coordinator

Exclusive Benefits Enterprises Pty Ltd
06.2024 - 12.2024

Student Assistant for Audio Visual Services

University of Johannesburg
02.2023 - 10.2023

Student Assistant for Protection Services

University of Johannesburg
01.2022 - 02.2025

Grade E - PSIRA

Ubuntu Security Training

Certificate - Workplace Readiness Programme

Cartrack Academy

Higher National Diploma - Transportation Management

University of Johannesburg

Matric - Jeppe Educational Center

Grade 12
Palesa Fanisa Mohlala