Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Writing, Painting , Photography
Timeline
Generic

Onyinyechi Nwokorie

Student
Bloemfontein

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at Villa Avianto and Time Out Coffee. Skilled in cash management and fostering client relationships, demonstrated by efficiently handling transactions and resolving complaints. Excelled in multitasking and maintaining a clean environment, ensuring a welcoming atmosphere. Showcases strong work ethic and verbal communication abilities.

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

3
3
years of professional experience
4
4
Languages

Work History

Cashier

Villa Avianto
Bloemfontein
07.2023 - Current
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.

Barista

Time Out Coffee
11.2023 - 02.2025
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Waitress

Cubana Bloemfontein
Bloemfontein
07.2022 - 04.2023
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Education

Bachelor of Arts - Psychology

Eduvos
Online
02.2025 - Current

Skills

Client Support

Accomplishments

  • Trained and mentored 3 employees.
  • Resolved product issue through consumer testing.
  • Memorized ingredients and recipes for specialty drinks.

Interests

Art

Gardening

Photography

Service

Business

Writing, Painting , Photography

I love to spend time developing my artistic side just as much as I love business and numbers. I sell some artwork and photographs on the side. I write and bake in my spare time as well. I would love to use my knowledge in business in a later stage to help with my artistic business venture. I would also love to work in an accounting firm s I love working with money and cash figures.

Timeline

Bachelor of Arts - Psychology

Eduvos
02.2025 - Current

Barista

Time Out Coffee
11.2023 - 02.2025

Cashier

Villa Avianto
07.2023 - Current

Waitress

Cubana Bloemfontein
07.2022 - 04.2023
Onyinyechi NwokorieStudent