onikwa mbene
beaufort west
Summary
With background in customer service and retail, I excel at building strong relationships and understanding client needs. My communication skills and persuasive approach have consistently helped convert leads into loyal customers. I bring enthusiasm, reliability, and proactive attitude to every interaction, ensuring positive outcomes and client satisfaction.
Overview
1
1
year of professional experience
Work History
Direct Sales Agent
mihle radebe direct markerting
george, south africa
09.2025 - Current
- Crafted compelling sales pitches to effectively promote products and services, driving customer interest.
- Tailored selling style to align with customer profiles and requirements, enhancing engagement.
- Demonstrated products to show potential buyers' benefits and advantages and encourage purchases.
- Presented products comprehensively, emphasising features and benefits to boost sales.
- Resolved customer issues promptly, maintaining a high level of customer satisfaction and retention.
- Delivered exceptional customer service, resolving issues promptly to ensure customer satisfaction.
- Trained new sales staff, sharing best practices and techniques for successful direct selling.
- Updated product knowledge regularly through training and research, providing clients with accurate information.
Education
Mandlenkosi Secondary School
Beaufort West, WCSkills
- Customer relationship management
- Sales training
- Product demonstration
- Adaptive selling
- Presentation skills
- Customer service
- Time management
- Customer engagement
Languages
English
Advanced
C1
Afrikaans
Intermediate
B1
Xhosa
Proficient
C2
Timeline
Direct Sales Agent
mihle radebe direct markerting
09.2025 - Current
Mandlenkosi Secondary School