Simtholile Nontethelelo Ngcobo
Mbazwana
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
4
4
years of professional experience
6071
6071
years of post-secondary education
Work History
Direct Sales Agent
The Unlimited
10.2025 - 12.2025
- Engaged customers through effective product demonstrations and presentations.
- Developed strong relationships with clients to enhance customer loyalty.
- Educated clients on product features and benefits to drive sales.
- Make sales
Cashier
Myekeni Herbal
02.2023 - 11.2025
- Managed cash register and balanced daily receipts accurately.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided exceptional customer service to enhance client satisfaction.
- Collaborated with team members to improve operational workflows.
Insurance Sales Agent
Yogan Direct Marketing
Durban
09.2022 - 02.2023
- Attended training sessions to stay informed about industry trends and products.
- Built relationships with existing clients by providing exceptional service.
- Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
Volunteer(Radio Presenter)
Thoba Media
Mbazwana
12.2021 - 07.2022
- Prepared engaging content for daily radio broadcasts and special programs.
- Conducted live interviews with guests and audience members on various topics.
- Collaborated with production teams to plan and execute promotional events.
Education
Certificate - Cashier
Avuxen Computer Academy
Certificate - Basic Computer
Vusikhona Training
Grade 12 - isiZulu, English, Mathematics, Life Orientation, Agricultural Sciences, Life Sciences
Esigedini Secondary School
Skills
- Cash handling
- Point of sale operations
- Customer transactions
- Inventory management
- Customer relationship management
- Team collaboration
- Time management
- Effective communication
- Problem solving
Languages
IsiZulu
English
IsiXhosa
References
- Miss Cele, High School Teacher, +2760 372 2539
- Sipho Diamini, Pastor, +2776 621 5632
- Mrs L Dlamini Manager +27 74 721 2539
Personal Information
- ID Number: 99052612267083
- Health Status: Good
- Criminal Record: None
- Date of Birth: 05/26/99
- Gender: Female
- Marital Status: Single
- Religion: Christian
Timeline
Direct Sales Agent
The Unlimited
10.2025 - 12.2025
Cashier
Myekeni Herbal
02.2023 - 11.2025
Insurance Sales Agent
Yogan Direct Marketing
09.2022 - 02.2023
Volunteer(Radio Presenter)
Thoba Media
12.2021 - 07.2022
Certificate - Cashier
Avuxen Computer Academy
Certificate - Basic Computer
Vusikhona Training
Grade 12 - isiZulu, English, Mathematics, Life Orientation, Agricultural Sciences, Life Sciences
Esigedini Secondary School