Approachable individual confident at providing quality customer service in various environments. Clear communicator and active listener with focus on relationship building. Possesses selling abilities and query management skills.
Overview
2
2
years of professional experience
2018
2018
years of post-secondary education
Work history
Outbound call center agent
CLCProperties (Pty) Ltd
Midrand, Gauteng
2024.03 - 2025.11
Conducted cold calls to property owners to assess interest in renting or selling.
Contributed innovative ideas during team meetings to enhance target achievement.
Ensured compliance with data protection regulations, maintaining confidentiality of client information.
Regularly attended training sessions for skills enhancement.
Education
National Senior Certificate (Matric) -
Queen’s College Boys’ Highschool
Skills
Strong communication and interpersonal skills
Good problem-solving and analytical thinking
Computer literacy (Microsoft Word, Excel, PowerPoint)
Attention to detail and accuracy
Eagerness to learn and develop new skills
Reliable, punctual, and self-motivated
Languages
English
isiXhosa
Personal Information
Full Name: Okuhle Mack
Date of Birth: 21/07/2000
Nationality: South African
Gender: Male
Marital Status: Single
Home Address: 183 St Aidan, 1 Dickens Road, Barbeque Downs, Midrand,1684
Contact Number: 078 698 1945
Email Address: luluthomack18@gmail.com
Personal Attributes
Honest and trustworthy
Positive attitude and willingness to learn
Team player with a strong sense of responsibility
Able to work under supervision and take initiative