Overview
Work History
Education
Skills
D Number
Driver License
Training And Workshops
Personal Information
References
Timeline
Generic

Ntombikayise Patricia Thukwana

Programme Operations Mananger

Overview

12
12
years of professional experience

Work History

Programme Operation Manager

Capsicum Culinary Studio & The IIE School of Hospitality and Service Management (IIE HSM)
Current
  • Operationally responsible for the day-to-day support of academic programmes
  • This includes the registration of students with accrediting bodies, administrative and lecturer (including independent contractors) operational support, timetabling and academic calendar dissemination, controlling the academic material ordering processes, management of assessments and quality assurance thereof, graduation and academic event planning, and dealing with external institutions
  • Planning, managing, executing, monitoring& documenting all aspects pertaining to academic operations and quality assurance, academic team training and compliance for Capsicum Culinary Studio & The IIE School of Hospitality and Service Management (IIE HSM).

Programme Operations Manager

01.2020 - 01.2022
  • Key areas of responsibility include: Programme Management - Delivery, Programme Management – Administration, communication, and compliance

Academic Operations Administrator

Independent Institute of education
01.2012 - 01.2020
  • Key areas of responsibility includes: Administration and management, Assessment Officer, Communication, Graduation processes for all Brands and verification of graduation documents ID/NSCs

School of Business Coordinator

Rosebank College
01.2010 - 01.2012
  • Key areas of responsibility include: Student Registration, Contract Cancellations; De-Registration; Course Changes; Refund, Student Inter-campus Transfers, Module Registrations

Education

Post graduate Diploma -

02.2024 - 04.2024

Conduct outcomes-based assessment as Assessors - undefined

Advance Diploma - undefined

Diploma - undefined

Senior Certificate - undefined

Skills

Customer Service

undefined

D Number

8212281169089

Driver License

Code C1

Training And Workshops

  • Microsoft Excel Advanced
  • Management Principles
  • Accounting Made Easy
  • Business Simulation Toolkit
  • Attention to Detail SETA accreditation number 0425
  • Business Writing Skills SETA accreditation number 0425

Personal Information

Gender: Female

References

Available on request

Timeline

Programme Operation Manager

Capsicum Culinary Studio & The IIE School of Hospitality and Service Management (IIE HSM)
Current

Post graduate Diploma -

02.2024 - 04.2024

Programme Operations Manager

01.2020 - 01.2022

Academic Operations Administrator

Independent Institute of education
01.2012 - 01.2020

School of Business Coordinator

Rosebank College
01.2010 - 01.2012

Conduct outcomes-based assessment as Assessors - undefined

Advance Diploma - undefined

Diploma - undefined

Senior Certificate - undefined

Ntombikayise Patricia ThukwanaProgramme Operations Mananger