Nthabiseng Matsepe
Office Administration
Emalahleni
Summary
I am a dedicated and organized individual. I have good interpersonal skills, I am an excellent team worker, and I am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas. I have an active and dynamic approach to work and getting things done.
Overview
17
17
years of professional experience
Work History
Cash Coordinator
ATM Solutions (Paycorp Holdings)
11.2023 - 05.2025
- Coordinate operations for ATM’s in Mpumalanga area, managing cashout and Regional uptime.
- Analyse sites with high cash-outs and high Risk Sites, managing daily dashboards, making arrangements to address ATM’s downtimes.
- Reports, weekly presentation on poor performance machines, respond to all emails and instructions requested by our internal teams, monitor communications on WhatsApp and action accordingly.
- Retrenchment
Field Dispatcher
ATM Solutions (Paycorp Holdings)
04.2017 - 11.2023
- Branch administrator, monitor systems, reports, filing, dispatch technicians and Customer Support.
- Plan technician’s daily trips, monitor and update systems, capture technician’s trips for overtime, filling and reports.
- Reset errors and test comms, weekly presentation on poor performance machines, log calls and troubleshoot with customers.
Bench Repair Technician
ATM Solutions (Paycorp Holdings)
07.2015 - 03.2017
- Feeder, Qualifier, Note Stacker, Diverter BCU, Reject bin, BOU and Cassettes, completing and submitting overtimes and Training sheets.
- Repairing spares and tracking repairs, scanning in the part that is being worked on when starting to repair the part.
- Diagnosing what is wrong with the part and obtaining small spares required from the small spares in order to fix the spares.
- Updating the job card for the specific spare once the repair is completed, ensuring that the monthly target of 2400 points based on the nature of the spare repaired is achieved.
Technician
Banking Machine Services (G4S ATM Engineering)
04.2008 - 06.2015
- Wincor, NCR, Diebold, Software, Testing, stripping ATM parts (assembling parts) preparation for repairs to take place.
- Refurbishing ATM modules, testing and fault-finding, Software - EPP key injecting and hard drive image loading.
- Assembling battery packs for UPS, building UPS cables for battery packs.
- End of Contract
Education
Electrical Engineering N1 - N6
Ekurhuleni West TVET College
01.2006
Grade 12 - undefined
Mohlakeng High School
01.2004
Skills
Excellent communication Skills (Written & Verbal)
References
- R., Jansen, Senior Manager, 011 823 4270, Banking Machine Services
- Daniel, Mokonyama, Manager, 011 555 9171, 072 412 4710, ATM Solutions
- Deliwe, Mthimunye, Snr Branch Administrator, 013 658 4500, 076 044 6871, ATM Solutions
- Kaizer, Tladi, Snr Cash Coordinator, 011 020 8894, 078 190 6207, ATM Solutions
PERSONAL INFORMATION
- Date of Birth: 22 July 1987
- Gender: Female
- Race: African
- Marital Status: Married
- Nationality: South African
- Language Proficiency: English & Sepedi
- Driver’s License: Code 10
Timeline
Cash Coordinator
ATM Solutions (Paycorp Holdings)
11.2023 - 05.2025
Field Dispatcher
ATM Solutions (Paycorp Holdings)
04.2017 - 11.2023
Bench Repair Technician
ATM Solutions (Paycorp Holdings)
07.2015 - 03.2017
Technician
Banking Machine Services (G4S ATM Engineering)
04.2008 - 06.2015
Grade 12 - undefined
Mohlakeng High School
Electrical Engineering N1 - N6
Ekurhuleni West TVET College