Boitumelo Motsepe
Security Officer
Tembisa
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Security Guard
Protea Coin Group
Johannesburg
05.2012 - 12.2014
- Inspecting and patrolling regularly, monitoring property entrance, authorizing entrance for people and vehicles, reporting any suspicious behavior and happenings, securing all exit doors and windows, monitoring surveillance cameras, responding to alarms and reacting in a timely manner, submitting reports of daily surveillance activity, submitting reports of suspicious action.
Admin Clerk
Cargo Works
Johannesburg
01.2010 - 12.2010
- Answering customer questions, providing information, taking and processing orders, addressing complaints, answering phone calls, calling customers and vendors for follow-up, operating office equipment.
Receptionist Security Officer
Fidelity Security Services
Johannesburg
03.2016 - Current
- Responsible for greetings, identifying and directing visitors, verifying identification, issuing visitors cards, maintaining visitors logs, directing visitors to the relevant information desk, referring visitors for assistance, ensuring operational security equipment at the reception, recording incoming and outgoing mail, archiving proof of deliveries, receiving parcel deliveries, photocopying and filing, maintaining files.
- Collected and distributed messages to team members and managers to support open communication and high customer service
- Resolved customer problems and complaints
Education
Office Administration, Introduction to Management, Office Administration, Managing Service providers and Customers, Financial Administrator, Communication -
IQ Academy
Johannesburg, South Africa 01.2017 - 05.2018
Receptionist & PA, Receptionist and switchboard duties -
Learn Fast Campus
Johannesburg 01.2016 - 05.2016
Computer Literacy, Ms Word, Ms Excel, Ms Office, Typing skills, Internet & Email -
Col Ram Training Business College
Polokwane South Africa 01.2009 - 07.2009
Umalusi Certificate, Small Medium and Social Science, Economic and Management Science, Life Orientation, Art & Culture, English, Sepedi, Human and Social Science -
Abet Matric
Polokwane South Africa 01.2009 - 05.2010
Security Certificates, Psira Grades A, B, and C, Firearm Competency, National Key point, Drivers License Code 10 C1 -
Multi Career Business College
Johannesburg 01.2011 - 05.2011
Skills
Telephonic etiquette
Team player
Self-motivated
Sound organizing and planning
Excellent communication skills (Written & Verbal)
Computer literate (Ms Office package)
Ability to learn fast
Multilingual
Office 365 (Teams, Forms), MS Word, Excel, PowerPoint, Outlook
Demonstrated ability to read, write, and speak English
Comfortable multi-tasking and prioritizing tasks without guidance
Excellent interpersonal skills
Punctual with strong attendance history
CCTV Monitoring
Teamwork and Collaboration
Keen observer
Self-defense techniques
Relationship building and management
Interpersonal Communication
References
- Mr. Nico. Beukes, Investigator Protea Coin Group, Beukesn@proteacoin.co.za, 078 040 5120
- Mr. Joseph Mokoena, Regional Security Risk Management, Josephmok@nedbank.co.za, 011 295 7240, 078 459 8535
- Mr. Brutus Magwabeni, Security Contract Manager, Brutusma@nedbank.co.za, 0102357760, 0741331151
- Mr Christo Steyn, General Manager, christo@cargoworks.co.za, 0118731212
Timeline
Office Administration, Introduction to Management, Office Administration, Managing Service providers and Customers, Financial Administrator, Communication -
IQ Academy
01.2017 - 05.2018
Receptionist Security Officer
Fidelity Security Services
03.2016 - Current
Receptionist & PA, Receptionist and switchboard duties -
Learn Fast Campus
01.2016 - 05.2016
Security Guard
Protea Coin Group
05.2012 - 12.2014
Security Certificates, Psira Grades A, B, and C, Firearm Competency, National Key point, Drivers License Code 10 C1 -
Multi Career Business College
01.2011 - 05.2011
Admin Clerk
Cargo Works
01.2010 - 12.2010
Computer Literacy, Ms Word, Ms Excel, Ms Office, Typing skills, Internet & Email -
Col Ram Training Business College
01.2009 - 07.2009
Umalusi Certificate, Small Medium and Social Science, Economic and Management Science, Life Orientation, Art & Culture, English, Sepedi, Human and Social Science -
Abet Matric
01.2009 - 05.2010