Angela Molapo
Credit Risk Manager - Early Stage Collections
Johannesburg
Summary
Credit risk professional with history of managing and mitigating financial risks for organizations. Known for strong focus on team collaboration and achieving results. Versatile in adapting to changing needs and skilled in credit analysis and effective risk management.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Credit Risk Manager
Standard Bank of South Africa
Johannesburg
01.2023 - Current
- To manage the provision of a holistic, effective, and proactive credit risk management of a Small Enterprises (SE) advances portfolio to assist Personal and Business Banking in achieving its asset growth targets, while maintaining a quality SE book, which represents different risk loans (i.e. start-up, established and contract businesses), within the ambit of the Personal and Business Banking (PBB) Credit Policy and Guidelines, and in conjunction with the Credit Evaluation Managers. It includes managing, coaching and developing Credit Risk Officers.
- Account and limit management
- High risk and distressed account management
- Agreement preparation and manage relationships with business partners.
- Stakeholder Management Measures.
- Technology used: CDDS, SMS, Eximbills, Siebel Financial Services(E3), Microsoft Office, ProAct, Power BI
- Achievements / Accomplishments / Value add: Quickly adapts to change and easy to teach and always eager to learn.
Senior Credit Risk Officer
Standard Bank of South Africa
Johannesburg
10.2013 - 01.2016
- Assisting the Manager and team leader in implementing and ensuring correct execution of the approved strategies across the Risk value chain.
- Proactively identifying new opportunities to improve on current strategies, thus working closely with the portfolio and strategy teams.
- Drive strategy to achieve operational efficiencies, to achieve our set Credit Loss ratio (CLR), Provision, and Book growth targets.
- Manage team/regional credit risk portfolio by understanding book movements, trends, and industry forecasts.
- Be able perform complex reviews and manage team reviews.
- Understand make up team portfolios i.e. top 20 per officer, top 100 per regional cluster, be able to proactively identify and forecast movement for such customer for the next 3-6 months.
- Manage and achieve team and individual set benchmarks set for excess, COA’s, NPL, Pre NPL, Provisions and CLR.
- Proactive management of ongoing terms and conditions of approval by categorizing i.t.o. severity, i.e., Red (High); Amber (Medium) and Green (Low).
- Ensure timely analysis of debtors’ age analyses and management accounts to ensure that any adverse trend is identified and agree an action plan with risk team.
- Proactive evaluation of financial performance against original business plan/cash flow projections provided.
- Understanding of credit mitigation schemes to minimise losses.
- Review and develop existing and/ or new risk reporting across the SE book.
- Contribute towards proactive risk management process development, in conjunction with other stakeholders that involves determination of the correct management information systems and processes to identify monitor and manage credit risk on the SE transactions.
- Manage the transactions after drawdown to ensure compliance to terms, conditions and covenants, and take proactive corrective steps where breaches occur or where a negative trend emerges.
- Ensure that proactive action is taken to rehabilitate debts showing early signs of distress with other stakeholders such as, Enterprise Development or Business Rehabilitation.
- Provide guidance to and maintain relationships with the Business Unit’s business partners.
- Technology used: CDDS, SMS, Bank Trade, Siebel Financial Services(E3), Report Viewer, Microsoft Office
- Achievements / Accomplishments / Value add: After having spent 18 months in the area, being selected as one of the successful candidates promoted to the Senior Credit Risk Officer position leading 3 – 5 Officers. In actively involved in the Pilot project for a newly developed process in the area. Offering support to the Risk Officers as the 1st point of contact for queries and providing support to the CRM.
Credit Risk Officer
Standard Bank of South Africa
Johannesburg
04.2012 - 10.2013
- Provide effective value adding risk management to assist the Small Enterprise lending within PBB SA in achieving the asset growth targets, while maintaining a quality lending book within the ambit of bank policy and guidelines.
- Mitigate the credit risk and achieve the desired results in the following: Reducing roll rates into NPL, Qualitative and effective account reporting at CRC meetings, Effective management of follow ups with queries raised with POR.
- Proactive management of ongoing terms and conditions of approval by categorizing.
- Ensure timely analysis of debtors’ age analyses and management accounts to ensure that any adverse trend is identified and agree an action plan with risk team.
- Proactive evaluation of financial performance against original business plan/cash flow projections provided.
- Monitoring of the relevant reports to identify high risk accounts and proactively initiate and agree an action plan/rehabilitation strategy.
- Understanding of credit mitigation schemes to minimise losses.
- Ensuring that regular and appropriate rehabilitation action is taken in respect of accounts showing any negative trends.
- Provide guidance to and maintain relationships with the Business Unit’s business partners.
- Review and develop existing and/ or new risk reporting across the SE book.
- Contribute towards proactive risk management process development, in conjunction with other stakeholders that involves determination of the correct management information systems and processes to identify, monitor and manage credit risk on the SE transactions.
- Manage the transactions after drawdown to ensure compliance to terms, conditions and covenants, and take proactive corrective steps where breaches occur or where a negative trend emerges.
- Ensure that proactive action is taken to rehabilitate debts showing early signs of distress with other stakeholders such as, Enterprise Development or Business Rehabilitation.
- Proactive credit risk management through ensuring that non-performing loan/provision targets are not exceeded, value of accounts identified as high risk do not exceed targeted levels in relation to the value of the performing book and attaining risk group rehabilitation above defined targets.
- Add value to Personal & Business Banking by delivering prompt, efficient and professional credit risk management service within prescribed turnaround times.
- Performance management measurement in terms of personal development plan and degree of progress against completion thereof.
- Contribute in the development of appropriate MIS capacity for portfolio risk minimisation.
- Degree of variance on approved operational budget.
- Build strong relationships with both internal and external stakeholders.
- Technology used: CDDS, SMS, Bank Trade, Siebel Financial Services(E3), Report Viewer, Microsoft Office
- Achievements / Accomplishments / Value add: View of what account risk management entails, in terms of granting credit and monitoring conduct on an account before a decision is taken to move account to Non-Performing Loans. Exposure to collateral and different types of collateral available. Inclusiveness in decision making in your portfolio.
RAD Delegate - Program Within Credit Recovery
Standard Bank of South Africa
Johannesburg
01.2011 - 04.2012
- The RAD (Recoveries Accelerated Development) program for Recoveries staff that display and possess potential for leadership.
- A two year program that allows delegates to rotate in the business units within Credit Recoveries.
- Provides training interventions in aid of up-skilling for leadership roles.
- Have 6 months experience in the following areas: Vehicle and Asset Finance Legal, Management of the VAF portfolio, reducing roll rates and recovering arrears or the asset, Credit Enablement, Exposed to Project Management and assisted on Projects.
- Took responsibility for small projects within CRR.
- Exposed to mapping level 1 – 5 process flows, and attended training on ARIS.
- Technology used: SICCS(3270), NT 2000, ARIS, MS OFFICE 2007
- Achievements / Accomplishments / Value add: Up-skilling on different products, processes and systems within Credit Recoveries. Acquiring skills in Mentoring relationships, Excel proficiency and other interventions beneficial for Personal and leadership skills development. Understanding project management methodologies and the principles applied in project management.
Education
High School Diploma -
Metlife Raucal Secondary School
Johannesburg, South Africa 01.1996 - 01.2000
Paralegal Certificate - Contractual & Corporate Law, Civil Litigation, Debt Collection and Wills & Estates
Institute of Paralegal Studies
01.2006 - 01.2006
Programme in Credit Management - Financial Accounting Principles, Fundamentals of Credit Management, International Credit Management
Unisa – Centre For Business Management
Johannesburg, South Africa 01.2015 - 01.2016
Skills
Relationship management
Portfolio management
Operational risk management
Delinquency monitoring
Teamwork and collaboration
Customer service
Problem-solving
Problem-solving abilities
Analytical thinking
Credit risk
Contact Numbers
0728330176, 0116310126
Angela.Molapo@standardbank.co.za, Nthamolapo63@gmail.com
Current Employee
Standard Bank
Personal Information
Nationality: South African
Employment References
Available if required.
Timeline
Credit Risk Manager
Standard Bank of South Africa
01.2023 - Current
Programme in Credit Management - Financial Accounting Principles, Fundamentals of Credit Management, International Credit Management
Unisa – Centre For Business Management
01.2015 - 01.2016
Senior Credit Risk Officer
Standard Bank of South Africa
10.2013 - 01.2016
Credit Risk Officer
Standard Bank of South Africa
04.2012 - 10.2013
RAD Delegate - Program Within Credit Recovery
Standard Bank of South Africa
01.2011 - 04.2012
Paralegal Certificate - Contractual & Corporate Law, Civil Litigation, Debt Collection and Wills & Estates
Institute of Paralegal Studies
01.2006 - 01.2006
High School Diploma -
Metlife Raucal Secondary School
01.1996 - 01.2000
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