
Dynamic professional with experience as a Lay Counselor at AIDS Healthcare Foundation, adept at enhancing client linkage to care and implementing effective health education programs. Skilled in problem-solving and communication, I excel in fostering collaboration and maintaining confidentiality while achieving high client retention rates.
•Provide Pre-post HIV counseling and testing to clients
•informing individual clients about their test results
• conducting health education and literacy classes to HIV treatment and other related issues
• Providing adherence counseling for treatment failure
•Maintaining clients confidentiality and anonymity.
•Referring clients to relevant service provider as required.
• Following up blood results and linkage to care.
• Assisting with community outreach programmes
• Submitting daily and weekly reports to HCT Co-ordinator.
• Strengthening Linkage between the community and facility in collaboration with facilities team leaders
• Setting up and managing a patient referral system
• implementating case management of client retention to care
• Ensuring Linkage to care of all HIV positive clients and same day treatment initiation through hand shake
• Tracing linkage targets, and preparing and submitting monthly reports
• Actively tracking and documenting clients who have transferred out of the facility
• Participating in data analysis facility targets and tracer indicators
• Filling daily files of patients include chronic and acute
• Answering incoming calls from different departments
• Delivering information to other departments through physical package or important documents
• Register Patient on the system
• manage physical papers and electronically filling system of patients records
• Ensuring the office run smoothly
• Perform data entry and maintain accurate records
• adhere to privacy rules and maintain confidentiality of sensitive documents
• Retrieving information from filling system when requested
• Ensuring that all files are being filed back from previous day
• Pre-pulling files of the following day
Adaptability and Flexibility thriving in changing environments
Good communication
Problem Solving Analytical thinking and troubleshooting
Teamwork and Collaboration
Time Management and Organization
Emotional Intelligence
Computer Certificate