Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nqobile Bridget Zulu

Environmental Management
D 2556 122613 Street

Summary

Dynamic professional with experience as a Lay Counselor at AIDS Healthcare Foundation, adept at enhancing client linkage to care and implementing effective health education programs. Skilled in problem-solving and communication, I excel in fostering collaboration and maintaining confidentiality while achieving high client retention rates.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Lay Counselor

AIDS Healthcare Foundation
01.2018 - Current

•Provide Pre-post HIV counseling and testing to clients

•informing individual clients about their test results

• conducting health education and literacy classes to HIV treatment and other related issues

• Providing adherence counseling for treatment failure

•Maintaining clients confidentiality and anonymity.

•Referring clients to relevant service provider as required.

• Following up blood results and linkage to care.

• Assisting with community outreach programmes

• Submitting daily and weekly reports to HCT Co-ordinator.

Linkage Assistant

Match Institute
06.2016 - 10.2017

• Strengthening Linkage between the community and facility in collaboration with facilities team leaders

• Setting up and managing a patient referral system

• implementating case management of client retention to care

• Ensuring Linkage to care of all HIV positive clients and same day treatment initiation through hand shake

• Tracing linkage targets, and preparing and submitting monthly reports

• Actively tracking and documenting clients who have transferred out of the facility

• Participating in data analysis facility targets and tracer indicators

Administrative Assistant

TB And HIVCARE
01.2015 - 02.2016

• Filling daily files of patients include chronic and acute

• Answering incoming calls from different departments

• Delivering information to other departments through physical package or important documents

• Register Patient on the system

• manage physical papers and electronically filling system of patients records

• Ensuring the office run smoothly

• Perform data entry and maintain accurate records

• adhere to privacy rules and maintain confidentiality of sensitive documents

• Retrieving information from filling system when requested

• Ensuring that all files are being filed back from previous day

• Pre-pulling files of the following day

Education

Bachelor of Arts - Environmental Management

University of South Africa
Durban
10.2024

Certificate - Archives And Records Management

University of South Africa
03.2020

Certificate - HIV And AIDS Counseling

College of Nursing
12.2013

High School Diploma - National Senior Certificate

Mandlenkosi High School
11.2010

Skills

Adaptability and Flexibility thriving in changing environments

Good communication

Problem Solving Analytical thinking and troubleshooting

Teamwork and Collaboration

Time Management and Organization

Emotional Intelligence

Certification

Computer Certificate

Timeline

Lay Counselor

AIDS Healthcare Foundation
01.2018 - Current

Linkage Assistant

Match Institute
06.2016 - 10.2017

Administrative Assistant

TB And HIVCARE
01.2015 - 02.2016

Bachelor of Arts - Environmental Management

University of South Africa

Certificate - Archives And Records Management

University of South Africa

Certificate - HIV And AIDS Counseling

College of Nursing

High School Diploma - National Senior Certificate

Mandlenkosi High School
Nqobile Bridget ZuluEnvironmental Management