Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.
Skilled at working independently and collaboratively in a team environment.
Worked effectively in fast-paced environments.
Organized and detail-oriented with a strong work ethic.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Branch Manager
Clicks Group
01.2021 - 05.2022
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Maintained friendly and professional customer interactions.
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Complied with regulatory guidelines and requirements.
Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
Supply Chain Manager- Warehouse and Distribution
Tongaat Hulett Sugar
03.2006 - 08.2019
Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
Managed procurement activities, driving cost savings through strategic sourcing and contract negotiations.
Reduced lead times for product deliveries through effective supplier management and communication strategies.
Implemented inventory-management strategies to maximize availability and decrease waste.
Optimized warehouse operations, resulting in improved order fulfillment rates and reduced order processing time.
Improved supply chain efficiency by streamlining processes and implementing cost-saving measures.
Increased customer satisfaction levels by ensuring on-time delivery of products through proactive shipment tracking and issue resolution.
Collaborated with sales and production teams to develop integrated planning processes, improving overall business performance.