Nozizwe Maseko
Supervisor
8940 ZONE 7 Winnie Mandela Tembisa,Gauteng
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work History
Cellular Sales Associate
MR PRICE GROUP
Pretoria
12.2017 - 12.2020
- Upsold customers by recommending accessories and promotions to increase revenue.
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Accepted and processed payments and purchases for new equipment using POS system.
- Monitored entrances and exits to promote store safety and minimize product loss.
- Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Conducting cellular stocktake,book cellphones for repairs and obf
- Preparing administrative work
- Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
- Oversaw signage, pricing and shelf labeling to promote neat, professional presentation.
Supervisor
MR Price Group
Pretoria , South Africa
2021.01 - Current
- Maintained compliance with company policies, objectives, and communication goals.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained database systems to track and analyze operational data.
Education
CERTIFICATE - COMMUNICATION & COMMUNICATION MANAGEMENT
TSHWANE INSTITUTE Of TECHNOLOGY, KHUTHALANI SECONDARY SCHOOL
PRETORIA 01.2022 - 12.2022
NATIONAL SENIOR CERTIFICATE GRADE12 - COMMERCIAL SUBJECTS
KHUTHALANI SECONDARY SCHOOL
PRETORIA 01.2012 - 12.2016
Skills
CUSTOMER SERVICE
INVERTORY OVERSIGHT
PRODUCT LINE KNOWLEDGE
ORGANIZING
TEAM WORK
HONESTLY AND INTERGRITY
FLEXIBLE AND ADAPTABLE
PROBLEM SOLVING
TIME MANAGEMENT
COMPUTER LITERATE IN MS OFFICE
Priority management
Inventory oversight
Critical Thinking
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Additional Information
WILLING TO RELOCATE
HAVE CODE 10 DRIVING LICENCE
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The best way out is always through.
Robert Frost
Timeline
CERTIFICATE - COMMUNICATION & COMMUNICATION MANAGEMENT
TSHWANE INSTITUTE Of TECHNOLOGY, KHUTHALANI SECONDARY SCHOOL
01.2022 - 12.2022
Supervisor
MR Price Group
2021.01 - Current
Cellular Sales Associate
MR PRICE GROUP
12.2017 - 12.2020
NATIONAL SENIOR CERTIFICATE GRADE12 - COMMERCIAL SUBJECTS
KHUTHALANI SECONDARY SCHOOL
01.2012 - 12.2016