Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Sales Consultant
Fnb
Johannesburg
12.2008 - 06.2024
Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Responded to telephone and in-person requests for information.
Provided sales and customer service assistance to walk-in traffic
Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Followed up with existing customers to provide additional support and address concerns.
Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.