Nozitha Emily Zimu
Lenasia
Overview
16
16
years of professional experience
Work History
Financial Advisor
Liberty
Johannesburg
06.2024 - Current
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle postretirement.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Sales Consultant
Fnb
Johannesburg
12.2008 - 06.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
Education
Diploma - Financial Management
Maluti Fet College
Free State Bachelor Of Law - Law
Unisa
Johannesburg Matric - Matric
Namedi Secondary School
Johannesburg 12.2005
Skills
Product and service knowledge
Prospect qualification
Strategic planning
Persuasive communication
Interpersonal communication skills
Client Service
Languages
English
Advanced (C1)
Timeline
Financial Advisor
Liberty
06.2024 - Current
Sales Consultant
Fnb
12.2008 - 06.2024
Diploma - Financial Management
Maluti Fet College
Bachelor Of Law - Law
Unisa
Matric - Matric
Namedi Secondary School