Nozipho Naledi Mthabela
Sales Consultant
Durban
Summary
Dynamic Sales Consultant with a proven track record at African Sales Company (PUIG), excelling in consultative sales and customer relationship management. Leveraged persuasive communication to enhance customer satisfaction and foster long-term relationships, contributing to a significant boost in repeat business. Skilled in sales strategies and community networking, driving optimal results in competitive environments.
Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued.
Experienced with building strong client relationships and closing sales. Utilizes deep product knowledge to provide tailored solutions that address customer needs. Track record of consistently achieving sales targets and contributing to team success through effective communication and negotiation skills.
Overview
14
14
years of professional experience
Work History
Sales Consultant
PUIG
11.2022 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Followed up with existing customers to provide additional support and address concerns.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Built relationships with customers and community to promote long term business growth.
Floor Assistant
Dominion
12.2011 - 11.2013
- Demonstrated strong multitasking skills while balancing tasks such as stocking shelves, assisting customers, and operating cash registers when necessary.
- Collaborated with team members to ensure sales floor coverage and optimal productivity during peak hours.
- Fostered a positive work environment by maintaining an upbeat attitude and assisting coworkers with their tasks when needed.
- Efficiently handled high-pressure situations during busy periods, ensuring seamless service for all customers on the floor.
- Provided timely assistance to customers, addressing their inquiries and resolving any issues or concerns.
Education
B.Com in Transport And Logistic Management
University of South Africa
04.2001 -
Graduate Certificate - High Certificate in Logistic Management
Rosebank College
04.2001 -
Skills
Time management, Community networking
Timeline
Sales Consultant
PUIG
11.2022 - Current
Floor Assistant
Dominion
12.2011 - 11.2013
B.Com in Transport And Logistic Management
University of South Africa
04.2001 -
Graduate Certificate - High Certificate in Logistic Management
Rosebank College
04.2001 -