Nozipho Innocentia Khathide
Madadeni,Newcastle
Summary
Accomplished professional with expertise in dispatch operations and delivery scheduling. Demonstrates proficiency in documentation generation, order processing, and incident reporting. Known for exceptional attention to detail and record-keeping accuracy, complemented by strong product knowledge and computer literacy. An excellent communicator with a focus on enhancing operational efficiency and accuracy.
Customer-focused Dispatcher committed to maintaining high-quality care through focused, punctual service coordination. Documents required information with meticulous accuracy for reliable records. Calm and reassuring under pressure to provide productive patient support.
Overview
17
17
years of professional experience
Work history
Dispatch clerk
AML Aggregates Newcastle
Newcastle, KwaZulu-Natal
03.2022 - 02.2025
- Assessed weight and cost of shipments to determine most economical shipping methods.
- Collaborated with courier services effectively, ensuring reliable transportation of goods.
- Checked deliveries for discrepancies or damage, maintaining quality control standards.
- Ensured accuracy in all transactions with diligent record keeping and data entry.
Dispatch clerk
Afrisam Aggregates Newcastle
Newcastle, KwaZulu-Natal
09.2014 - 02.2025
- Prepared shipping documents for smooth dispatch process.
- Ensured timely delivery with efficient planning and prioritising of workload.
- Ensured accuracy in all transactions with diligent record keeping and data entry.
- Handled customer enquiries promptly and professionally, ensuring customer satisfaction at all times.
Batcher
Afrisam Readymix Newcastle
Newcastle, KwaZulu-Natal
06.2011 - 08.2013
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Front end loader operator, Dump truck operator
Afrisam Aggregates Newcastle
Newcastle, KwaZulu-Natal
02.2008 - 05.2011
- Followed company Policies and procedures.
- Moving Materials from under conveyor belt to stockpiles.
- Loading the raw material from Quarry to Primary Plant.
- Assisted in loading and unloading processes to expedite workflow.
- Maintained cleanliness and functionality of vehicle through regular maintenance checks.
- Kept open lines of communication with team members-relayed crucial information about delays or mechanical issues swiftly.
- Handled unexpected or emergency situations calmly-followed appropriate safety protocols promptly.
Education
Senior Certificate Grade 12 -
Bethamoya High School
E-Learner Platinum Certificate -
Qualitas ICDL
Occupational Health and Safety -
University of Cape Town
Introduction To SAMTRAC -
NOSA
Skills
- Dispatch operations familiarity
- Delivery scheduling proficiency
- Documentation generation
- Order processing
- Attention to Detail
- Incident reporting
- Excellent communicator
- Record keeping accuracy
- Product knowledge
- Computer literacy
References
Name : Salva Govinden
Occupation : Works Manager
Company : AML Aggregates
Contact no : 083 782 1399
Name : Nicholas Kunene
Occupation : Plant Supervisor
Company : Afrisam Aggregates
Contact no : 0828867564
References
References available upon request.
Timeline
Dispatch clerk
AML Aggregates Newcastle
03.2022 - 02.2025
Dispatch clerk
Afrisam Aggregates Newcastle
09.2014 - 02.2025
Batcher
Afrisam Readymix Newcastle
06.2011 - 08.2013
Front end loader operator, Dump truck operator
Afrisam Aggregates Newcastle
02.2008 - 05.2011
Senior Certificate Grade 12 -
Bethamoya High School
E-Learner Platinum Certificate -
Qualitas ICDL
Occupational Health and Safety -
University of Cape Town
Introduction To SAMTRAC -
NOSA
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