Summary
Overview
Work History
Education
Skills
Language
Contact Details
Drivers License
Disability
Personal Information
Identification Number
Languages
Timeline

Muammar Ganief

Cape Town

Summary

I'm a young energetic man and always looking for more room for improvement. I'm self pro-active and like to be kept busy. I believe I am able to adapt well into any environment and changes therein. I am well-disciplined to maintain a high standard in the work place. I have acquired skills in working under pressured and producing good standard of work even under less-than-ideal circumstances.

Overview

14
14
years of professional experience

Work History

Dispatch Clerk

Ram Hand to Hand Couriers
11.2013 - Current
  • Ensure everything is dispatched daily correctly with the client reports.
  • Communicate daily with the warehouse and clients needs.
  • Enhanced dispatch efficiency by optimizing route planning and resource allocation strategies.
  • Boosted customer satisfaction with prompt resolution of inquiries, complaints, and special requests.
  • Follow up on Emails and ensure stationery is enough.

Sign language Interpreter

Disability Workshop Development Enterprise
03.2013 - 06.2013
  • Provided interpretation services for deaf and hard of hearing individuals.
  • Facilitated communication between deaf or hard of hearing individuals and Type of professionals.
  • Collaborated in planning meetings to better serve hard of hearing in Description settings.
  • Attended training programs to improve professional knowledge and interpretation skills.

General assistant

Khayelitsha Hospital
02.2012 - 03.2013
  • Supported daily operations, ensuring smooth workflow and increasing overall productivity.
  • Supported customer service efforts when needed addressing concerns or requests professionally.
  • Enhanced customer satisfaction with timely response to inquiries and resolving issues promptly.
  • Assisted in meeting project deadlines by effectively managing multiple tasks and prioritizing workload.

Training while studying

Breweklskoof hospital
03.2011 - 09.2011
  • Chopped vegetables, butchered meats and whisked sauces to prep food for service.
  • Performed various sanitation methods to maintain safe, secure and clean kitchen.
  • Rotated stock and conducted inventory of food items and supplies to determine purchase needs.
  • Developed strong multitasking skills while proficiently handling multiple orders during peak hours.
  • Collaborated with advanced skilled and experienced cooks to prepare high-quality meals.
  • Followed standardized recipes to prepare appetizing and timely breakfast, lunch and dinner items.
  • Supported fellow kitchen staff with timely preparation of ingredients, fostering a collaborative work environment.

Education

Communications, Mathematics, Life Skills, Professional cookery

National Institution for the Deaf (NID)
12.2013

Matric Bachelor Degree - English, Mathematics literacy, Life Orientation, Religion Studies, Computer Application Technology, Consumer Studies, Business Studies

Dominican Grimley School
12.2010

Skills

  • Work under pressure
  • Route planning
  • Data entry proficiency
  • Task delegation
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Team collaboration
  • Active listening
  • Verbal and written communication
  • Dispatching procedures
  • Decision-making
  • Dispatch coordination
  • Stress tolerance
  • Customer relationship management
  • Conflict resolution
  • Dispatching field personnel
  • Delivery support
  • Improving operations
  • Driver communication
  • Call handling
  • Training new hires
  • Workflow prioritization
  • Critical thinker
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Effective communications
  • Creative thinking
  • Dispatch recordkeeping
  • Relationship building
  • Team building
  • Self motivation
  • Interpersonal skills
  • Computer literacy
  • Information gathering
  • Professionalism
  • Complex Problem-solving

Language

  • English
  • Sign language

Contact Details

062 041 5851

Drivers License

True, 8

Disability

Hearing impaired

Personal Information

  • ID Number: 9109115210080
  • Date of Birth: 11/09/1991
  • Gender: Male
  • Nationality: South African citizen
  • Driving License: Yes, code 8
  • Marital Status: Married

Identification Number

9109115210080

Languages

Sign language
Beginner (A1)

Timeline

Dispatch Clerk - Ram Hand to Hand Couriers
11.2013 - Current
Sign language Interpreter - Disability Workshop Development Enterprise
03.2013 - 06.2013
General assistant - Khayelitsha Hospital
02.2012 - 03.2013
Training while studying - Breweklskoof hospital
03.2011 - 09.2011
National Institution for the Deaf (NID) - , Communications, Mathematics, Life Skills, Professional cookery
Dominican Grimley School - Matric Bachelor Degree, English, Mathematics literacy, Life Orientation, Religion Studies, Computer Application Technology, Consumer Studies, Business Studies

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Muammar Ganief