Nozipho Ncube
Waitress
Johannesburg
Summary
Dynamic and dedicated waitress with proven expertise at Observatory Golf Course, excelling in customer service and team collaboration. Recognized for maintaining a high standard of cleanliness and efficiently managing cash transactions. Adept at menu recommendations and fostering positive guest relations, ensuring a memorable dining experience even during peak hours.
Overview
3
3
years of professional experience
Work History
Waitress
Observatory Golf Course
07.2023 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Education
Caregiver Course And Child Minding - Caregiver
Passion Care4you
Johannesburg 04.2024
Skills
Customer service
Dining area maintenance
Guest relations management
Menu recommendations
Table setting
Cleanliness
Point of sale operation
Food and beverage pairings
Point of sale (POS) system operations
Dining customer service
Order delivery
Order taking
High volume dining
Team collaboration
Timeline
Waitress
Observatory Golf Course
07.2023 - Current
Caregiver Course And Child Minding - Caregiver
Passion Care4you