Nosipho Ngubentombi

• Examines shipping documents and verifies cargo to be released
• Records customs clearance requirements and authorizes collection of cargo
• Follow-up with freight cost for on air freight and sea freight.
• Using DHL for export documents compile by sale team
• SGS, Maersk, Expeditors for Importing and Exporting using SLI, clearing Instructions.
• Receives details of outgoing cargo, and arranges bookings of freight space and collection of goods from customers
• Provides information to customers on custom tariffs, tariff classifications and concessions, and methods of clearing goods.
• Tracking cargo via Cosco , Cma cmg, Transnet , Maersk
• Understanding Incoterms and interpretation.
• We are the No1 Lubricants Manufacturer and supplier of world-class Lubricants and Engine Oil that are trusted by over 1M+ customers across Africa. As a leading ONE-STOP-SHOP Lubricants Manufacturer, we provide a greater selection of products and have delivery options designed to meet the needs of any size operation. In a market filled with a wide variety of lubricants as well as dominant players, we at AFRILUBE are proud to say that the services and products provided by us speak of quality, affordability, reliability, and customer satisfaction.

• Receiving claim job cards from Outsurance and Santam.
• Scheduling assessment with technicians & electrition for assessments bookings.
• Compling reports for for Santam & Outsurance based on technician reports.
• Processing quotation & invoice for complete jobs.
• Generating excess invoice for clients claims.

Filling documents via system folders.

• Compiling claims spreadsheet.

• Telephonic order capturing
• Monitored and reported on transportation costs and properly filed shipping documents.
• Handled high-volume paperwork and collaborated with the department to resolve invoicing and shipping problems.
• Managed annual freight budget
• Processed and entered all customer orders into the database and provided proactive customer service for all accounts.
• Verified accurate account invoicing through collaboration with the accounting department.
• Liaised between warehouse personnel and customers to facilitate account and operational needs.
• Collaborated with new and established vendors to negotiate optimal pricing and scheduling.
• Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
• Printed tickets, picked supplies and filled packages under tight deadlines.
• Quote Air freight Exports/Import.
• Working with sale department in advising with regards to rate and procedures.
• Communication with local forwarders.
• Understanding Incoterms and interpretation.
• Tracking trucks and bakkies via my tracker system and updated from sub-contractors
• Managing drivers and create transport Po once the requisition approved.
• Ms offices packaging /sage/quick books
• Afripipes manufactures HDPE Telecommunication Ducts to world class quality and specifications, with factories in South Africa, Kenya and Dubai
• Prioritized tasks effectively during high-pressure situations, ensuring timely completion of critical projects and minimizing disruptions to daily operations.

• Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
• Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
• Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
• Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.

• Process orders via email or phone
• Check data accuracy in orders and invoices
• Contact clients to obtain missing information or answer queries
• Liaise with the Logistics department to ensure timely deliveries
• Maintain and update sales and customer records
• Develop monthly sales reports
• Communicate important feedback from customers internally
• Ensure sales targets are met and report any deviations
• Stay up-to-date with new products and features