BambooHR
Nosihle Ntuli
Facilities and Fleet Manager / Desktop Support (IT)
Pretoria,Gauteng
Work Preference
Summary
Office Manager overseeing fleet and facilities management for 9–16 vehicles, safety compliance, vendor coordination with 7–12 partners, and daily surveillance of multi-channel vehicle and office security camera networks across a busy operational environment. Leads team updates, one-on-ones, and performance reviews for 2–4 staff while maintaining office maintenance, access control, asset records, and budget discipline. Coordinates onboarding, TravelIT bookings, and desktop support to keep daily operations running smoothly.
Overview
2
2
Languages
14
14
Certifications
10
10
years of professional experience
Work History
OFFICE MANAGER
SOLARAFRICA ENERGY PTY LTD
11.2024 - Current
- Experienced in fleet and facilities management, insurance claims, safety compliance, and vendor coordination. Strong in team leadership, IT onboarding, TravelIT bookings, and vehicle monitoring, with a solid record of maintaining accurate compliance and asset documentation to support efficient operations.
- Conducted weekly team updates, monthly one-on-ones, and quarterly performance reviews to enhance team communication and performance.
- Oversaw office maintenance and safety compliance, ensuring a clean and secure work environment.
- Manage the company’s vehicle fleet, including scheduling services, logging maintenance, tracking incidents, and handling insurance.
- Supervise cleaning staff to maintain a healthy and productive office environment.
- Coordinate IT onboarding: laptop setups, system access, SharePoint permissions, and orientation support.
- Provide basic desktop support and escalate complex issues to IT providers.
- Manage relationships with vendors and service providers.
- Collaborate with Business Support leadership on vendor selection, cost-efficiency, and contract reviews.
- Conduct weekly safety and compliance checks across the office, addressing and logging issues.
- Maintain updated compliance and asset records to meet internal standards.
- Managed access control systems, including biometrics, visitor logs, and security passes.
- Monitored office budget for supplies, maintenance, and vendor services.
- Coordinated office relocations, desk moves, and workspace planning.
- Oversee cleaning schedules, hygiene standards, and deep-cleaning projects.
- Maintained a detailed asset register for office and IT equipment.
- Managed vendor relationships to ensure timely delivery of supplies and services.
- Trained and mentored junior staff, fostering a collaborative team environment.
- Developed and enforced office procedures, streamlining workflow and enhancing internal communication.
- Streamlined office operations by implementing efficient administrative processes.
- Oversaw facility maintenance, contributing to a safe and productive work environment.
- Analyzed operational workflows, identifying areas for improvement and cost reduction.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
- Facilitated a positive work environment, addressing employee concerns promptly and fostering a culture of mutual respect.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Organized spaces, materials and catering support for internal and client-focused meetings.
OFFICE ADMINISTRATOR / IT DESKTOP SUPPORT
SOLARAFRICA ENERGY PTY LTD
11.2021 - 11.2024
- A highly organised administrator skilled in managing daily office operations, travel arrangements, and onboarding processes. Experienced in IT setup, first-line technical support, compliance documentation, and coordinating events. Strong in maintaining procedures, supporting stakeholders, and ensuring smooth, efficient workflow across teams.
- Coordinated off-site meetings, booked accommodation, flights, and car rentals for different teams.
- Ensured all administrative procedures were well-documented, updated, and accessible to relevant stakeholders.
- Led onboarding of new employees, preparing induction packs and providing office tours to enhance integration and support new team members.
- Set up laptops, email accounts, SharePoint access, and ID/security credentials.
- Trained new staff on internal software tools, office procedures, and digital platforms.
- Provided administrative support to the compliance team, helping gather documentation, prepare audit files, and maintain up-to-date records.
- Supported the team in organising sales and marketing events by sourcing branded merchandise and giveaways.
- Ordered and coordinated delivery of laptops and IT equipment for existing staff and new joiners.
- Provided first-line support for printers, network issues, software troubleshooting, and SharePoint site access.
- Reported technical issues to external IT providers (e.g., Dell) and ensured resolutions were logged and tracked.
- Coordinated office seating plans, desk allocations, and workspace optimisations during team changes.
- Oversaw courier services, mail distribution, and shipping of equipment to remote staff.
- Managed inventory of IT accessories (mice, keyboards, chargers) and tracked allocations to staff.
- Performed routine checks on meeting room technology (screens, cables, Wi-Fi, conferencing equipment).
- Managed office operations, coordinating schedules and maintaining efficient workflows.
- Developed and implemented filing systems to enhance document retrieval processes.
- Led organization of annual corporate events, coordinating logistics to ensure seamless execution.
- Managed executive travel arrangements, streamlining itineraries to maximize time efficiency and support business needs.
TENDER ADMIN / RECEPTIONIST
THAPELO THLAPANE HOLDINGS PTY LTD
04.2018 - 04.2020
- Organised Tender Administrator and Receptionist with experience managing tender submissions, supplier databases, and front-desk operations. Skilled in document preparation, compliance tracking, meeting coordination, and stakeholder communication. Efficient at maintaining accurate records, supporting teams, and ensuring smooth office operations.
- Prepared and submitted tender documentation in collaboration with multiple departments.
- Managed the Central Supplier Database and ensured all documentation was compliant.
- Maintained supplier and tender records, and tracked payment follow-ups.
- Maintained accurate supplier and tender records, tracking payment follow-ups to ensure timely processing.
- Analyzed project requirements and specifications to ensure compliance with client expectations.
- Coordinated catering for meetings, took minutes, and ensured all documentation was scanned, filed, and distributed efficiently.
- Improved proposal quality through meticulous proofreading and editing processes.
- Supported teams with document formatting, proofreading, and compliance checks for submissions.
- Managed front desk duties including welcoming guests, handling calls, and scheduling meetings.
- Developed and submitted comprehensive tender proposals, aligning project requirements with client specifications.
- Maintained electronic and physical filing systems, ensuring accurate organisation
- Ordered supplies and managed cleanliness and access control.
- Assisted with onboarding of new staff by providing office orientation and access setup
- Monitored office equipment functionality and reported issues to service providers
- Coordinated logistics for client visits, including meeting rooms, hospitality, and IT setup
WARDEN ASSISTANT / ACADEMIC ASSISTANT
MANGOSUTHU UNIVERSITY OF TECHNOLOGY
06.2016 - 12.2017
- Organised Warden and Academic Assistant experienced in student housing administration, safety oversight, and academic support. Skilled in record management, student query resolution, and coordination of wellness and emergency procedures, ensuring efficient operations and a safe campus environment.
- Oversaw student housing allocations, maintained records, distributed mail, and implemented emergency protocols to ensure student safety.
- Supervised daily operations to ensure compliance with institutional policies and safety regulations.
- Managed student queries, recorded information, supported administrative tasks, and organized document filing for efficient access.
- Coordinated student events, workshops, and wellness programs to enhance community engagement and support student well-being.
- Coordinated student events, workshops, and wellness programs
- Maintained and updated housing databases and academic records
- Supported academic staff with document preparation, scheduling, and correspondence
- Logged and tracked maintenance requests or facility issues in student residences
Education
Facilities Management - Management
UNIVERSITY OF CAPE TOWN
Cape Town, South Africa 04.2001 -
Operations Management Professional - Operations Management
JACK WELCH MANAGEMENT INSTITUTE CERTIFICATE OF COMPLETION
Herndon, VA, USA 04.2001 -
Postgraduate Diploma - Business Administration
UNIVERSITY OF KWAZULU NATAL
Durban, South Africa12-2024
Advanced Diploma - Office Management and Technology
MANGOSUTHU UNIVERSITY OF TECHNOLOGY
Durban, South Africa12-2017
Diploma - Office Management and Technology
MANGOSUTHU UNIVERSITY OF TECHNOLOGY
Durban, South Africa12-2016
Grade 12 - Junior High Education
Dr SJ Baloyi Secondary
Nkandla, South Africa01-2013
Skills
Office operations & facilities management
Fleet, facilities & asset management
Multi-department coordination and executive support
Staff supervision & development
Vendor & supplier relationship management
Budget tracking
Procurement coordination
Contract administration
Space planning
Business continuity planning
Onboarding and offboarding coordination
Policy implementation and documentation control
Office compliance & health and safety monitoring
IT asset lifecycle coordination
Basic IT troubleshooting & SharePoint admin
Facilities maintenance scheduling
Asset register management
Access control systems
Service level tracking
Travel coordination
Records retention
Software
Lattice
Xero
Hikvision
Ajax
JumpCloud
Certification
Operations Management Professional Certificate
Interests
Reading and learning (egpodcasts, online courses), Technology and productivity tools exploration (eg, software, apps)
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Leadership
ActionCoach Management Master Classes
ActionCoach Leadership Master Classes
Languages
English
Bilingual or Proficient (C2)
IsiZulu
Bilingual or Proficient (C2)
Timeline
OFFICE MANAGER
SOLARAFRICA ENERGY PTY LTD
11.2024 - Current
OFFICE ADMINISTRATOR / IT DESKTOP SUPPORT
SOLARAFRICA ENERGY PTY LTD
11.2021 - 11.2024
TENDER ADMIN / RECEPTIONIST
THAPELO THLAPANE HOLDINGS PTY LTD
04.2018 - 04.2020
WARDEN ASSISTANT / ACADEMIC ASSISTANT
MANGOSUTHU UNIVERSITY OF TECHNOLOGY
06.2016 - 12.2017
Facilities Management - Management
UNIVERSITY OF CAPE TOWN
04.2001 -
Operations Management Professional - Operations Management
JACK WELCH MANAGEMENT INSTITUTE CERTIFICATE OF COMPLETION
04.2001 -
Postgraduate Diploma - Business Administration
UNIVERSITY OF KWAZULU NATAL
Advanced Diploma - Office Management and Technology
MANGOSUTHU UNIVERSITY OF TECHNOLOGY
Diploma - Office Management and Technology
MANGOSUTHU UNIVERSITY OF TECHNOLOGY
Grade 12 - Junior High Education
Dr SJ Baloyi Secondary