WEB
Nontuthuzelo Mondi
Administrative Assistant
King William's Town,EC
Summary
I am an Energetic Female Candidate looking to enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges. I studied my National Diploma in Entrepreneurship and completed my End- User Computer with Distinctions, I have one module outstanding to complete my Diploma. For computer skills I am the perfect candidate for this position.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Temp Secretary,
Wonga
Cape Town , Western Cape
10.2014 - 06.2020
- Meet and greet visitors (offer & make refreshments) Answer, screen and direct telephone calls (Take and relay messages)
- Deliveries & Mail (Receive/Collect and sort), Tidy and maintain the reception, kitchen and board room area, General office administration – e.g
- Purchase orders; spreadsheets; Filing; Research as required, purchasing of stock from suppliers, Assisting with meeting / special requests
- Assist with back-office follow-up administration
- Provide support with events when needed
- Organize catering for lunch meetings
- Distribute purchases to the required departments
- Order courier services/ taxi services
- Receive daily deliveries.
Collections Consultant
Old Mutual Finance
Pinelands, Western Cape
02.2013 - 08.2014
- Engage with customers with overdue payments and agree on repayment terms that are affordable and in line with company procedures.
- Engage with customers with overdue payments and agree on repayment terms that are affordable and in line with company procedures
- Engage with external stakeholders by managing the process between Wonga and third-party debt collection service providers
- Apply practices, procedures and standards to ensure activities and decisions are compliant with Wonga's risk, legal and regulatory requirements
- Acknowledge and resolve customer complaints at the first-point-of-contact, in line with company policy, and where possible, prevent complaints from escalating
- Escalate complaints, issues and concerns to the Team Manager, or relevant channel, in order to achieve the best possible outcome for the customer and the business.,
New Accounts Agent
01.2010
- Engage with potential customers with opening new accounts with the company
- Gathering personal information from the potential customer.
Education
Course in Progress - ND.Entrepreneurship
Cape Peninsula University of Technology
Cape TownGrade 12 - Matric
Gardens Commercial High School
Cape Town 01.2004 - 12.2008
Skills
Customer/Client relations
undefinedSoftware
MS OFFICE
Spreadsheet
Presentation SOFTWARE
Walking, Music, Baking
Every morning and seldom evenings I take walks amounting to not more to 10km, while I listen to music. I love music that speaks to my heart and soul, it could be any genre. I love baking in my spare time mostly muffins, biscuit nothing hectic
Timeline
Temp Secretary,
Wonga
10.2014 - 06.2020
Collections Consultant
Old Mutual Finance
02.2013 - 08.2014
New Accounts Agent
01.2010
Grade 12 - Matric
Gardens Commercial High School
01.2004 - 12.2008
Course in Progress - ND.Entrepreneurship
Cape Peninsula University of Technology
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