Nomvula Ekeada
Frontline Desk
1454 Matseme Street Kwa Thema
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Admin Clerk
Nampak
Springs
10.2014 - 06.2018
- Interacted with customers by phone, email, or in-person to provide information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Processed documents and materials to disseminate information to appropriate parties.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
- Provided meeting support by taking minutes and dictations.
- Made travel arrangements for other employees' business trips, negotiating fair prices on behalf of company.
- Booked and prepared meeting rooms, making arrangements for availability of refreshments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Coordinated travel arrangements for staff members.
Education
Certificate - Business Studies
Lee Rand High School
Benoni 01.1991 - 12.1995
Skills
Stocking and replenishing
Mail processing
Telephone etiquette
Customer satisfaction
Sorting and labeling
Strategic planning
Certification
Benoni ], [Key Base Name] - [6 Months]
Timeline
Benoni ], [Key Base Name] - [6 Months]
07-2016
Admin Clerk
Nampak
10.2014 - 06.2018
Certificate - Business Studies
Lee Rand High School
01.1991 - 12.1995