Nomvula Ekeada

Nampak

Springs

10.2014 - 06.2018

Interacted with customers by phone, email, or in-person to provide information.
Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Processed documents and materials to disseminate information to appropriate parties.
Maintained filing system and organized customer documents for easy retrieval of information.
Issued invoices and followed up on outstanding payments to remind clients to pay on time.
Provided meeting support by taking minutes and dictations.
Made travel arrangements for other employees' business trips, negotiating fair prices on behalf of company.
Booked and prepared meeting rooms, making arrangements for availability of refreshments.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Coordinated travel arrangements for staff members.

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