NOMTHANDAZO PRETTY SHABALALA
353 Olifantsfontein Rd, Indlovu lifestyle apartment, block 6-unit 2G country view
Summary
Detail-oriented recent graduate with a National Diploma in Management Assistant, driving process improvements and enhancing team efficiency. Skilled in Microsoft Office, Google Suite, and CRM systems, with strong organisational, time management, and communication skills. Seeking an administrative role to leverage multilingual capabilities and support business growth.
Overview
1
1
Language
1
1
Certification
10
10
years of professional experience
Work History
Administrator
STALLION SECURITY
Johannesburg, South Africa
11.2025 - 10.2026
- Administered physical and digital filing systems, keeping records well-organised and easily retrievable for team members.
- Established new filing systems to improve documentation retrieval and organisation.
- Managed daily administrative tasks, scheduling meetings and organising files to enhance office workflow.
- Set up business contracts, obtained signatures and processed paperwork.
- Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
- Delivered high-quality customer service by addressing client enquiries, resolving issues, and maintaining satisfaction levels.
- Uploaded learners' course reports to PSIRA to ensure timely access to performance data.
Administrative
Phendukani Full Service High School
02.2023 - 02.2025
- Provided administrative support to senior management, scheduling meetings and organising documents.
- Provided administrative support to the planning team, organising meetings and documentation.
- Managed administrative duties related to class registration, payment processing, and record-keeping.
- Assisted underwriters with administrative tasks, ensuring smooth operations and data integrity. to underwriters with administrative duties and data entry.
- Coordinated bookings for clients, ensuring timely and accurate arrangements. and enquiries, providing exceptional customer service and administrative support.
- Streamlined administrative processes using technology, improving efficiency and reducing paperwork.
- Completed general administrative work such as filing and data entry.
- Handled administrative tasks, obtaining copyright permissions and verifying legal compliance.
Receptionist
Buhlebentuthuko Primary School
03.2022 - 12.2023
- Welcomed guests and clients in friendly, positive manner.
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
- Responded to enquiries from clients, vendors and members of public.
- Captured and processed client information, entering data into online systems for wider company use.
- Maintained current spreadsheets tracking office work, visitors and key metrics.
Counter Assistant
Pick n Pay
01.2017 - 11.2020
- Maintained high levels of cleanliness and organisation within the counter area to uphold store standards.
- Maintained clean, hygienic food service counters through regular sanitisation.
- Wrapped and packaged prepared food for customer takeaways.
Education
Management Assistant - Office Practice N6, Information Processing N6, Communication N6, Computer Practice N6
Majuba TVET College
Newcastle, KZN12-2022
Business and Environmental Awareness - Environmental Awareness, Business Studies, Computer Skills
Majuba College (Damelin)
Newcastle, KZN12-2012
Grade 12 - IsiZulu, English, Mathematical Literacy, Business Studies, Tourism, Geography and Life Orientation
Hlalanathi High School
12-2010
Skills
- Communication
- Organization
- Technical skills
- Problem-solving
- Adaptability
- Data capture
- Attention to detail
- Interpersonal skills
- Time management
- Bookkeeping
- Human relation
- Filling
- Customer service
- Event planning
- Research and Analysis
- Data entry
- Microsoft Excel
- Problem solving
- Database administration
- Positive attitude
- Customer service excellence
- Office administration
Professional Summary
Fluent in languages
Certification
- Certificate of Competence in Business Studies and Environmental Awareness Majuba College Graduated 2012-04
- National Diploma in Management Assistant Majuba TVET College Graduated 2025-10
- Certificate of Excellence in Administrative Phendukani Full Service High School Graduated 2024-09
- National Senior Certificate Hlalanathi High School Graduated 2010-12
Reference
- V.I.P, Msimanga, School Principal, 071 9467 552
- L.N, Motaung, Pick n Pay Supervisor, 078 8912 413
- N, Madonsela, B&B Manager, 067 1532 454
Hobbies and Interest
Traveling, Reading, Music, Singing, Exercising
Personal Information
- Health Status: Excellent
- Criminal Record: None
Timeline
Administrator
STALLION SECURITY
11.2025 - 10.2026
Administrative
Phendukani Full Service High School
02.2023 - 02.2025
Receptionist
Buhlebentuthuko Primary School
03.2022 - 12.2023
Counter Assistant
Pick n Pay
01.2017 - 11.2020
Management Assistant - Office Practice N6, Information Processing N6, Communication N6, Computer Practice N6
Majuba TVET College
Business and Environmental Awareness - Environmental Awareness, Business Studies, Computer Skills
Majuba College (Damelin)
Grade 12 - IsiZulu, English, Mathematical Literacy, Business Studies, Tourism, Geography and Life Orientation
Hlalanathi High School