Lisa Moyo
Administrator
Johannesburg,Gauteng
Summary
Detail-oriented and highly organized professional with a strong background in reception management and office administration. With several years of experience as a receptionist, reception manager, and office administrator, I bring exceptional communication skills, proficiency in managing schedules, and a talent for multitasking. My experience in handling diverse administrative tasks, from client interaction to data management, positions me well for a virtual assistant role where I can provide seamless support and ensure efficient operations. Ready to contribute my skills in a dynamic, remote environment.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Administrator
ShS Office Furniture & Upholstery
Johannesburg,Fontainebleau
2023.09 - Current
- Coordinated daily office operations, including scheduling, inventory management, and procurement of office supplies.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed' calendars, scheduled meetings, and coordinated appointments to optimize workflow and time management.
- Maintained accurate records, databases, and filing systems for easy retrieval of information.
- Drafted, proofread, and sent professional emails, letters, and other communications on behalf of the company.
- Provided front-line support, addressing customer inquiries, resolving complaints, and directing calls to the appropriate departments.
- Assisted with basic bookkeeping tasks, invoicing, and expense reporting to support financial processes.
- Acted as a liaison between departments, ensuring smooth communication and workflow within the organization.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Receptionist
Ignite Fitness
Johannesburg, Ferndale
9 2021 - 7 2023
- Provided supervision of the gym, executed administrative tasks, handled calls, answered inquiries, resolved all customer complaints
- Worked with a strong attention to detail and precision
- Followed directions from higher-ups and maintained an organized schedule
- Brought forth a positive attitude and unwavering work ethic
- Decorated the front reception area, contributing to a welcoming environment
- Remained punctual, flexible, and adaptive
- Acted as a strong and influential team member
- Utilized excellent project management skills
- Handled any customer problems with grace and compassion
- Handled office orders, mail, and some accounting responsibilities
- Managed multiple phone lines and answered incoming calls in a timely and efficient manner
- Filed and maintained records and documents, ensuring their accuracy and confidentiality
- Created reports and presentations using MS Office Suite
- Processed payments and issued receipts.
Reception Manager
Planet Fitness Signature
Johannesburg, Sandton
2018.06 - 2020.10
- Provided supervision of the gym and independently managed the establishment when manager was not present.
- Oversaw reception operations, providing supervision and training to junior staff.
- Executed administrative tasks, including email, fax, updating emails and distributing parcels.
- Assisted in the hiring, training, and mentoring of new staff members, fostering a collaborative work environment focused on excellent customer service.
- Administered the payments made by the members, cashing up and banking at the end of each shift and ensuring that shifts are balanced accurately.
- Resolved all customer complaints making sure the customers were satisfied at all times.
Education
Virtual Assistant Certificate - Virtual Assistant
ALX Africa
Braamfontein 2024.07 - 2024.09
TEFL Level 5 Diploma - Teaching English As A Foreign Language
The TEFL Academy
Johannesburg, South Africa 2021.03 - 2023.03
Elderly Care Assistant And Special Needs Certificates B - Elderly Care Assistant And Special Needs
Chilton Training School
Johannesburg 2022.05 - 2022.05
Tourism Management (Diploma) - Tourism Management
UNISA
Johannesburg 2019.01 - 2021.05
Matric - Grade 12
Brainline
Johannesburg 2016.01 - 2017.04
Skills
Office Administration
Customer Service
Communication
MS Office
Organizational Skills
Google workspace
Email management
Administrative Support
Excellent Communication
Recordkeeping and File Management
Attention to Detail
Documentation And Reporting
Office Management
Time management
Data Confidentiality
Multitasking Abilities
Problem-Solving
Placeofbirth
Zimbabwe
Current employment
Currently working part-time as an administrator at SHS Office Furniture
From 09/11/23-Currently.
Personal Information
- Date of Birth: 09/28/93
- Nationality: Zimbabwean
References
- Sherezad Philips, ShS Office Furniture,Manager, +27 83 572 0870
- Joe, Ignite Fitness, Club General Manager, +27 60 478 5712
- Innocentia Ntuli, Ignite Fitness, +27 63 532 2009
- Peter Pawson, Planet Fitness, Club General Manager, +27 76 097 9350
- Sazile Ncube, Planet Fitness, Regional Reception manager, +27 63 566 0907
- Nina Uche, Ignite Fitness, Reception Manager, +27 63 562 9539
Timeline
Virtual Assistant Certificate - Virtual Assistant
ALX Africa
2024.07 - 2024.09
Administrator
ShS Office Furniture & Upholstery
2023.09 - Current
Elderly Care Assistant And Special Needs Certificates B - Elderly Care Assistant And Special Needs
Chilton Training School
2022.05 - 2022.05
TEFL Level 5 Diploma - Teaching English As A Foreign Language
The TEFL Academy
2021.03 - 2023.03
Tourism Management (Diploma) - Tourism Management
UNISA
2019.01 - 2021.05
Reception Manager
Planet Fitness Signature
2018.06 - 2020.10
Matric - Grade 12
Brainline
2016.01 - 2017.04
Receptionist
Ignite Fitness
9 2021 - 7 2023
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