Nompilo Patience Khanyile
Pietermaritzburg
Summary
Dynamic professional with a proven track record at Rainbow Chicken, excelling in customer service and MS Office. Expert in enhancing workplace culture through event organization and fostering team collaboration. Demonstrated ability to improve decision-making processes and financial health by reducing overdue balances and strengthening customer relationships. Skilled in administrative support and team leadership.
Overview
5
5
years of professional experience
Work History
Administrator
Rainbow Chicken
02.2023 - 11.2024
- Organized events to foster team collaboration and strengthen workplace culture.
- Prepared reports to provide insights for decision-making processes.
- Conducted research to identify best practices for administrative processes.
- Coordinated team meetings for improved communication among departments.
Debt Collector
Black and Associates
06.2019 - 10.2022
- Collected on delinquent accounts to reduce overdue balances.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.
- Developed strong relationships with customers to foster timely payments and account resolution.
Education
High School Diploma -
Umlulama Secondary School
HopewellSkills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Administrative support
- MS office
- Team building and leadership
Reading
I'm an avid reader with a diverse taste, enjoying both fiction and non-fiction, often focusing on topics related to history and science. I particularly like books that spark critical thinking and offer new perspectives
Timeline
Administrator
Rainbow Chicken
02.2023 - 11.2024
Debt Collector
Black and Associates
06.2019 - 10.2022
High School Diploma -
Umlulama Secondary School
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