Nomonde Motaung
Soweto
Summary
Nomonde is a hard working, honest individual. I am a good timekeeper and always willing to learn new skills. I am friendly, helpful and polite with a good sense of humour. I am able to work independently in busy environments and also within a team setting. I am outgoing and tactful, and able to listen effectively when solving problems.
Overview
16
16
years of professional experience
Work History
Collections Agent
Nutun
Johannesburg
09.2024 - Current
- Is responsible for managing delinquent accounts, contacting debtors via phone or email, negotiating repayment plans, and resolving billing disputes to recover outstanding payments.
- They maintain accurate records
Customer Service Agent
Merchants SA
Johannesburg
12.2022 - 12.2023
- Enquries with customer bills
- Assisting customer with their cable and services
- Selling mobile contract phones
Telesales Agent
Liberty Life
Johannesburg
05.2015 - 09.2022
- Selling insurance policies to new members
- Teams 2ic
- Maintaining a good score on my quality score on quality assurance
- Recovering old clients to join Liberty
Call Centre Agent
Direct Channel Holdings
Johannesburg
02.2014 - 04.2015
- Taking queries from Zimbabwean residents for their ZSP applications
- Handling sales for old mutual
Stock taker
DIAL A STOCK TAKER
Johannesburg
10.2010 - 07.2012
- Doing stock taking for companies like Shoprite and Game
- Assisting with promotions for Heineken
Administrator
Department Of Roads and Public Works
Johannesburg
11.2009 - 10.2010
- Sourcing of products from suppliers
- Getting costs and stock availability
- Ordering of samples using Sync and arranging collection and delivery
- Keeping up to date with new products and product development internally and externally
Education
Business Management -
South West Gauteng College
Gauteng, Gauteng, ZAPhefeni Senior Secondary School -
Skills
- Microsoft Office
- Ms Excel
- Ms Outlook
- Ms PowerPoint
- Intermediate level CRM system
- Sync
- Service Delivery
- Teamwork
- Motivation
- Development
- Planning and organising
- Problem solving
- Research
Personal Information
Willing To Relocate: Anywhere
Timeline
Collections Agent
Nutun
09.2024 - Current
Customer Service Agent
Merchants SA
12.2022 - 12.2023
Telesales Agent
Liberty Life
05.2015 - 09.2022
Call Centre Agent
Direct Channel Holdings
02.2014 - 04.2015
Stock taker
DIAL A STOCK TAKER
10.2010 - 07.2012
Administrator
Department Of Roads and Public Works
11.2009 - 10.2010
Business Management -
South West Gauteng College