Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
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Nomonde Gobeni

Cosmetic Consultant & 2IC
Johannesburg, Mondeor

Summary

Dynamic and results-oriented professional with extensive experience at Dischem as a Cosmetic Consultant (2IC) and Cashier. Excelled in Microsoft applications and cash register operation, enhancing transaction efficiency by 30%. Renowned for exceptional organization and problem-solving skills, adept at delivering top-notch customer service and streamlining operations for increased productivity.

Knowledgeable Cosmetic Beauty Advisor with number years of experience in diverse luxury retail environments. Educates clients on application of products depending on skin colors and types. Adheres to store policies, procedures, and regulations with focus on service excellence.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritising tasks and meeting deadlines. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

11
11
years of professional experience

Work History

Cosmetic Consultant

Dischem
08.2016 - Current
  • Delivered product demonstrations and sample applications, raising exposure of key brands.
  • Boosted satisfaction and repeat business by recommending products in alignment with customer need.
  • Applied merchandising and housekeeping procedures, adhering to corporate, and brand standards.
  • Assisted in organizing promotional events and product launches, drawing larger crowds and boosting brand awareness.
  • Educated customers on proper skincare routines, leading to improved skin health and increased product sales.

2IC / Acting Cosmetic Manager

Dischem
08.2016 - Current
  • Support the manager in planning and executing operational strategies to achieve company objectives.
  • Contributed to company growth by identifying new business opportunities and expansion strategies.
  • Resolved complex issues promptly through effective troubleshooting techniques, root cause analysis, and solution implementation.

Cashier

Dischem
09.2013 - 08.2016
  • Customer service: Greet customers, answer questions, and resolve complaints
  • Cash handling: Operate the cash register, process payments, and balance the register
  • Transaction management: Scan items, ensure pricing is correct, and issue receipts.
  • Store maintenance: Keep the checkout area clean and tidy
  • Reporting: Track transactions and report any discrepancies.

Education

National Certificate - Business & Administrative Services, Level 2.

SAQA, SETA Services
Johannesburg
01.2015

Certificate - Computer & Administrative Services

Siyabonga Multipurpose & Telecentre
Johannesburg South Africa
09.2013

National Senior Certificate - Grade 12

Jabulile Secondary
Johannesburg South Africa
04.2013

Skills

Critical thinking

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Additional Information

License: Code 10

References

Store Manager: Morena Moloi (067 9991817)

Cosmetic Manager: Rose Mashinini (0671888659)

Timeline

Cosmetic Consultant

Dischem
08.2016 - Current

2IC / Acting Cosmetic Manager

Dischem
08.2016 - Current

Cashier

Dischem
09.2013 - 08.2016

National Certificate - Business & Administrative Services, Level 2.

SAQA, SETA Services

Certificate - Computer & Administrative Services

Siyabonga Multipurpose & Telecentre

National Senior Certificate - Grade 12

Jabulile Secondary
Nomonde GobeniCosmetic Consultant & 2IC