Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
Generic
Nomcebo Doris Gumede

Nomcebo Doris Gumede

Human Resource Management Graduate (seeking Internship)
Shongwe Mission

Summary

I am a dedicated and detail-oriented professional with a National Diploma in Human Resources Management and a Certificate in Basic Payroll and Tax Administration. I possess seven months of experience volunteering as a Clerk Assistant, complemented by one year as a Learner Support Agent, where I developed skills in providing support and guidance to students. Additionally, I have six months of experience as a Teacher Assistant, with training in Reading Champion and credentialed in psychosocial support. I am passionate about fostering positive learning environments and enhancing organizational effectiveness through strong administrative and interpersonal skills.

Overview

3
3
years of professional experience

Work History

Teacher Assists (Reading Champion)

Department Of Education - Phakamani primary School
06.2025 - 11.2025
  • Classroom Support- Assist with lesson planning, preparing materials, and setting up equipment.
  • Student Support- Provide one-on-one or small group instruction, help with assignments, and offer individualized guidance.
  • Classroom Management- Help maintain discipline, monitor behavior, and encourage positive interactions.
  • Administrative Tasks- Assist with grading, record-keeping, and communicating with parents.
  • Special Needs Support-Work with students with special needs, adapting teaching methods and materials to meet their unique learning styles.

Learner Support Agent

Department Of Education - Phakamani Primary School
04.2024 - 03.2025
  • Provided academic, emotional, and social support to learners as part of the Department of Basic Education’s learner support program.
  • Worked closely with teachers and school staff to identify and assist learners facing academic or personal challenges.
  • Promoted learner well-being by applying principles from Psycho-Social Support training.
  • Maintained accurate records of learner interactions, support provided, and follow-up actions in line with confidentiality requirements.
  • Assisted with administrative tasks such as record-keeping, report compilation, and communication with parents or guardians.
  • Helped improve learner engagement and class attendance through consistent mentoring and encouragement.

Clerk Assistant

Department of Education (Phakamani Primary School )
03.2023 - 09.2023
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.

Education

National Diploma - Human Resources Management

Tshwane University Of Technology
12.2022

Certificate Of Competence - Basic Payroll And Tax Administration

Artem Training
10.2021

Grade 12 -

Camalaza Secondary School
11.2017

Skills

Communication Skills

Empathy

Adaptability

Organisational Skills

Record Keeping & Filing

Confidential Data Handling

MS Office Suite (Word, Excel, Outlook, PowerPoint)

Communication & Interpersonal Skills

Employee File Management

Time Management & Organization

Basic Knowledge of Labour Laws

Team Collaboration

Conflict Resolution Support

Attention to Detail

Customer Service Orientation

References

  • Miss, Nkuna, +27 66 243 6544, Phakamani primary school, Supervisor during Learner Support Agent placement
  • MR MJ,Makaepea +27 82 674 0622, Phakamani Primary School , School Principal
  • MR, Ntandane, +27 71 535 2449, Phakamani Primary School, Administrative Clerk

Accomplishments

  • Successfully served as a Learner Support Agent, providing academic and emotional support to students in a school environment.
  • Completed Psycho-Social Support Training, equipping me with essential skills in student well-being, empathy, and crisis response.
  • Awarded a Certificate in Psycho-Social Support, recognizing my ability to handle sensitive learner issues with professionalism and care.
  • Contributed to improved learner attendance and engagement through consistent support and active communication with educators and learners.
  • Completed Training for Champions Readers' program and achieved a certificate as a Teacher Assistant

Timeline

Teacher Assists (Reading Champion)

Department Of Education - Phakamani primary School
06.2025 - 11.2025

Learner Support Agent

Department Of Education - Phakamani Primary School
04.2024 - 03.2025

Clerk Assistant

Department of Education (Phakamani Primary School )
03.2023 - 09.2023

National Diploma - Human Resources Management

Tshwane University Of Technology

Certificate Of Competence - Basic Payroll And Tax Administration

Artem Training

Grade 12 -

Camalaza Secondary School

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Nomcebo Doris GumedeHuman Resource Management Graduate (seeking Internship)