Nombeko Madikane
National Key Accounts Manager
Johannesburg
Summary
Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
12
12
years of professional experience
Work History
National Key Account Manager
Fundi Capital
07.2023 - Current
- Strategically managing our top institutions by developing a solid and trusting relationship between major key clients and company; resolving key client issues and complaints; developing a complete understanding of key account needs; anticipating key account changes and improvements; communicating changes to institutions and introducing new products.
- Increased overall sales performance by implementing strategic account management plans.
- Contributed to strategic planning efforts designed to inform the ongoing growth of national key account management division.
- Mitigating contract risk during the pre-signature phase and managing the overall time taken to move from contract initiation to signature.
- Measuring risk in relation to the contract start-up, commercial clauses, operation, renewal and close-out stages; contract value, strategic importance and availability of alternatives; operational and commercial negotiation of the contract; and ensuring that the addendums and SLAs are aligned with business objectives.
Accounts Payable Manager
Fundi Capital
09.2016 - 08.2023
- Streamlined invoice processing for improved efficiency and reduced processing time.
- Collaborated with other departments to resolve billing issues promptly and maintain accurate financial records.
- Implemented internal controls to mitigate risk of fraud, ensuring financial integrity within the organization.
- Monitored department performance metrics regularly, identifying inefficiencies or bottlenecks in order to continuously improve overall productivity levels.
- Implemented Straight Through Processing (STP) for disbursement automation.
- Cash flow management.
- Strategically managing relationships with internal external stakeholders.
Creditors Supervisor
Kintetsu World Express
06.2012 - 08.2016
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Education
MBA - Business Administration And Management
Milpark Business School
Johannesburg 04.2001 -
PGDBA - Business Administration
Milpark Business School
Johannesburg 04.2001 -
Batchelor of Commerce - Accounting And Finance
University of Johannesburg
Johannesburg 04.2001 -
Skills
- Pricing strategy
- Sales Presentations
- Relationship Management
- Territory Management
- Systems Integration (Automation)
- People Management
Timeline
National Key Account Manager
Fundi Capital
07.2023 - Current
Accounts Payable Manager
Fundi Capital
09.2016 - 08.2023
Creditors Supervisor
Kintetsu World Express
06.2012 - 08.2016
MBA - Business Administration And Management
Milpark Business School
04.2001 -
PGDBA - Business Administration
Milpark Business School
04.2001 -
Batchelor of Commerce - Accounting And Finance
University of Johannesburg
04.2001 -
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