I served as a member of EOS (Employee opinion survey) and have served as a member of equity forum at DHL. I am hard working woman who knows no limits when it comes to my duties, always eager to learn and adapt easily to change. I work well in a team and independently.
Customer-oriented Sales Administrator with extensive number of year background dealing with customer requests and providing quotations, stock availability and delivery date information. Experienced in resolving customer disputes and processing sales orders and contracts. Organized professional recognized for creating and implementing new, efficient methods for both inventory and shipping.
Computer literacy
Enhanced customer satisfaction by building strong relationships with customers and Customs officials which helped in resolving issues promptly and improving overall customer satisfaction.
Successful resolving complex Customs queries ensuring timely delivery and minimizing disruptions.
Team support. Assisted colleagues with tasks which prompted a sense of team work. Also forstered open communication encouraging feedback and ideas.