Summary
Overview
Work History
Education
Skills
References
Timeline
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Nokwanda Mnyandu

Nokwanda Mnyandu

Sales Consultant
Pretoria

Summary

Dynamic professional with a proven track record at Gauteng City College, excelling in customer liaison and communication skills. Enhanced client satisfaction through tailored product recommendations and innovative teaching methods. Streamlined operations and improved engagement, demonstrating exceptional time management and teamwork. Achieved a 20% increase in student engagement by implementing diverse learning strategies.

Overview

5
5
years of professional experience

Work History

Sales Consultants

Gauteng City College
02.2024 - Current
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon registration
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Responded to telephone and in-person requests for information.
  • Provided sales and customer service assistance to walk-in clients

Teachers Assistants

Department Of Education
12.2020 - 04.2021
  • Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.
  • Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
  • Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
  • Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.

Security Screener

Department of Public Works and Infrastructure
06.2020 - 11.2020
  • Streamlined checkpoint operations through efficient use of resources, such as staffing levels and equipment allocation.
  • Contributed to a positive customer experience, addressing passenger concerns and providing clear instructions during the Covid - 19 screening process.
  • Supported emergency response efforts, coordinating with law enforcement and other agencies as needed.
  • Mitigated potential risks by promptly reporting any suspicious behavior or activities to supervisory staff members.
  • Enhanced security measures by conducting thorough screenings of passengers and their belongings.


Education

Higher Certificate in Business Analysis - Business Analytics

Gauteng City College
Pretoria, South Africa
04.2001 -

High School Diploma -

Isiphosemvelo Secondary School
Dannhauser, South Africa
04.2001 -

Skills

Time management

Community networking

Customer liaison

Sales funnel management

Communication skills

Team player

References

Constance Aphane - Manager (Gauteng City College) - 064 972 3183

Rachel Motumo - Supervisor (Gauteng City College) - 065 580 9404

Yvonne Mbambo - Site Manager (DPWI) - 071 936 1183

Mandlenkosi Manqele - Principal (Isiphosemvelo Secondary) - 072 860 1200

Timeline

Sales Consultants

Gauteng City College
02.2024 - Current

Teachers Assistants

Department Of Education
12.2020 - 04.2021

Security Screener

Department of Public Works and Infrastructure
06.2020 - 11.2020

Higher Certificate in Business Analysis - Business Analytics

Gauteng City College
04.2001 -

High School Diploma -

Isiphosemvelo Secondary School
04.2001 -
Nokwanda MnyanduSales Consultant