Nokuzola Figlan
East London
Summary
Dedicated Waitress delivering exceptional customer experiences through attentive service. Maintains order accuracy and ensures dining areas are welcoming and organised. Cultivates positive client relations, enhancing overall satisfaction and repeat business. Detail-oriented Cashier and Barista skilled in accurate payment processing and maintaining financial records. Manages high-volume transactions efficiently, fostering a seamless checkout experience. Committed to upholding cleanliness and organisation in checkout areas.
Overview
2
2
Languages
16
16
years of professional experience
Work History
Waitress
Wimpy Settle's Way, Greenfields
East London
02.2011 - Current
- Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Greeted new customers and offered immediate seating assistance.
Cashier and Barista
Wimpy Settle's Way, Greenfields
East London
02.2011 - Current
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Processed payments by cash, cheque, or card to complete transactions.
- Maintained clean, tidy and organised checkout areas.
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
- Completed daily records updates to track sales and accurate payment totals.
- Processed transactions quickly and accurately, enhancing customer checkout experience.
- Maintained high productivity by efficiently processing cash, credit and debit payments.
- Consulted with customers to help with purchasing decisions.
Education
Office Administration Certificate - Administration
Work 4 a Living
East London, EC2018
Macrosoft Windows - Computer Literacy
ITEC Collage
East London, EC2009
Skills
- Customer service
- Time management
- Cash handling
- Order accuracy
- Food safety
- Communication skills
- Team collaboration
- Conflict resolution
- Payment processing
- Positive attitude
- Client relations
- Strong communication
- Teamwork
- Active listening
- Positive and approachable
- Highly responsible and reliable
- Organised and reliable
Languages
English
Beginner
A1
Afrikaans
Beginner
A1
Timeline
Waitress
Wimpy Settle's Way, Greenfields
02.2011 - Current
Cashier and Barista
Wimpy Settle's Way, Greenfields
02.2011 - Current
Office Administration Certificate - Administration
Work 4 a Living
Macrosoft Windows - Computer Literacy
ITEC Collage