NOKUTHULA SITHEBE
Johannesburg
Summary
I am a dedicated, organised and enthusiastic administration professional with a career spanning 21 years in various industries. I am a team player with a clear, logical mind and a practical approach to problem solving and I execute my work with excellence.
Overview
21
21
years of professional experience
7
7
years of post-secondary education
Work History
Assets and Logistics Support Officer
B3 Insurance Brokers
06.2021 - Current
- Maintenance of fixed assets register
- Weekly stock count, reconciliation of physical stock with the stock in the system
- Receiving requisitions from different branches and generating purchase orders
- Receive, store and issue stock (Spot checking outgoing orders)
- Responsible for preparing the report on adjustments made to inventories that may be obsolete.
- Created reports to provide insights into logistics operations and performance.
Collections
B3 Insurance Brokers
04.2020 - 05.2021
- Direct Deposits
- Receiving daily statements from finance
- Accurately allocate direct deposits accordingly
- Liaise with relevant banks to monitor and address unallocated deposits
- Collect relevant data and prepare month-end report.
Customer Services and Claims Accessor
B3 Insurance Brokers
01.2012 - 03.2020
- Assessing of claims according to standard operating procedure and company protocols
- Handle claims and customers services escalated complaints, inquiries, and updating their policies
- Keep records of customer interactions and recording details of inquiries, complaints, to determine possible causes as well as actions taken
- Ensuring that all claims are paid according to the Rules of the FSP and Insurance Rules.
Administrator
National Golf Network
04.2004 - 11.2010
- Placing and invoicing orders
- Sending orders to clients via medium requested, (post, courier, hand delivery, and collection) as well as tracking them if lost
- Keeping both electronic (Excel) & paper records up-to-date
Sales Person, Cashier
Markham
11.2002 - 01.2004
- Dispatcher, Stock Taking
Education
National Diploma - Logistics Management
University of Johannesburg
03.2017 - 04.2020
Transport and Supply Chain Management -
University of Johannesburg
03.2016 - 11.2016
IT Programming -
College Campus
03.2002 - 11.2002
Microsoft Certified Professional -
Dynamics Training Solutions
02.2000 - 11.2000
A+ Certificate -
Dynamic Training Solution
02.2000 - 11.2000
Matric -
Nigel High School
01.1997 - 11.1997
Skills
Good Interpersonal SkillsTime ManagementReport Writing Skills
Problem-Solving
Flexible and Adaptable
Attention to Detail
Decision-Making
Equipment redistribution
Dependable and Responsible
Analytical and Critical Thinking
Multitasking Abilities
Timeline
Assets and Logistics Support Officer
B3 Insurance Brokers
06.2021 - Current
Collections
B3 Insurance Brokers
04.2020 - 05.2021
National Diploma - Logistics Management
University of Johannesburg
03.2017 - 04.2020
Transport and Supply Chain Management -
University of Johannesburg
03.2016 - 11.2016
Customer Services and Claims Accessor
B3 Insurance Brokers
01.2012 - 03.2020
Administrator
National Golf Network
04.2004 - 11.2010
Sales Person, Cashier
Markham
11.2002 - 01.2004
IT Programming -
College Campus
03.2002 - 11.2002
Microsoft Certified Professional -
Dynamics Training Solutions
02.2000 - 11.2000
A+ Certificate -
Dynamic Training Solution
02.2000 - 11.2000
Matric -
Nigel High School
01.1997 - 11.1997