Summary
Overview
Work History
Education
Skills
Timeline
Generic

NOKUTHULA SITHEBE

Johannesburg

Summary

I am a dedicated, organised and enthusiastic administration professional with a career spanning 21 years in various industries. I am a team player with a clear, logical mind and a practical approach to problem solving and I execute my work with excellence.

Overview

21
21
years of professional experience
7
7
years of post-secondary education

Work History

Assets and Logistics Support Officer

B3 Insurance Brokers
06.2021 - Current
  • Maintenance of fixed assets register
  • Weekly stock count, reconciliation of physical stock with the stock in the system
  • Receiving requisitions from different branches and generating purchase orders
  • Receive, store and issue stock (Spot checking outgoing orders)
  • Responsible for preparing the report on adjustments made to inventories that may be obsolete.
  • Created reports to provide insights into logistics operations and performance.

Collections

B3 Insurance Brokers
04.2020 - 05.2021
  • Direct Deposits
  • Receiving daily statements from finance
  • Accurately allocate direct deposits accordingly
  • Liaise with relevant banks to monitor and address unallocated deposits
  • Collect relevant data and prepare month-end report.

Customer Services and Claims Accessor

B3 Insurance Brokers
01.2012 - 03.2020
  • Assessing of claims according to standard operating procedure and company protocols
  • Handle claims and customers services escalated complaints, inquiries, and updating their policies
  • Keep records of customer interactions and recording details of inquiries, complaints, to determine possible causes as well as actions taken
  • Ensuring that all claims are paid according to the Rules of the FSP and Insurance Rules.

Administrator

National Golf Network
04.2004 - 11.2010
  • Placing and invoicing orders
  • Sending orders to clients via medium requested, (post, courier, hand delivery, and collection) as well as tracking them if lost
  • Keeping both electronic (Excel) & paper records up-to-date

Sales Person, Cashier

Markham
11.2002 - 01.2004
  • Dispatcher, Stock Taking

Education

National Diploma - Logistics Management

University of Johannesburg
03.2017 - 04.2020

Transport and Supply Chain Management -

University of Johannesburg
03.2016 - 11.2016

IT Programming -

College Campus
03.2002 - 11.2002

Microsoft Certified Professional -

Dynamics Training Solutions
02.2000 - 11.2000

A+ Certificate -

Dynamic Training Solution
02.2000 - 11.2000

Matric -

Nigel High School
01.1997 - 11.1997

Skills

Good Interpersonal Skillsundefined

Timeline

Assets and Logistics Support Officer

B3 Insurance Brokers
06.2021 - Current

Collections

B3 Insurance Brokers
04.2020 - 05.2021

National Diploma - Logistics Management

University of Johannesburg
03.2017 - 04.2020

Transport and Supply Chain Management -

University of Johannesburg
03.2016 - 11.2016

Customer Services and Claims Accessor

B3 Insurance Brokers
01.2012 - 03.2020

Administrator

National Golf Network
04.2004 - 11.2010

Sales Person, Cashier

Markham
11.2002 - 01.2004

IT Programming -

College Campus
03.2002 - 11.2002

Microsoft Certified Professional -

Dynamics Training Solutions
02.2000 - 11.2000

A+ Certificate -

Dynamic Training Solution
02.2000 - 11.2000

Matric -

Nigel High School
01.1997 - 11.1997

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NOKUTHULA SITHEBE