Ncamisile Gloria Hlela
Newcastle,KZN
Summary
Dynamic professional with a proven track record at Standard Bank, and ESST ,excelling in sales strategy development and effective negotiation. Adept at building strong stakeholder relationships and driving community-focused initiatives. Skilled in financial management and committed to delivering impactful results, including successful fundraising plans that align with organizational goals.
Experienced with administrative support and client interactions, crucial for sales operations. Utilizes organizational skills and attention to detail to maintain accurate records and ensure smooth processes. Strong understanding of customer service principles and effective communication strategies.
Overview
18
18
years of professional experience
Work History
Sales Support Officer
Standard Bank
03.2021 - Current
- Preparation of Credit applications
- Writing motivations for declined applications
- Doing rate and fee concession for qualifying clients.
- Preparing contracts , resolutions and collateral documents for signing.
- Liaising with stake holders including, clients, dealers, suppliers , insurance brokers.
- Paying suppliers and dealers of financed assets.
- After sales monitoring of the customers profiles and identifying those qualifying for cross selling.
Project Development Officer
ESST (non-profit Organization)
09.2014 - 02.2021
- looking after the community development projects based in Vryheid and Emondlo.
- Doing research on the projects that were currently running so I may prepare revenues for them.
- Developing and maintaining professional relationship with stake holders and donors.
- Preparing fundraising plans ensuring that they are compliant with the organizations developmental strategies.
- Monitoring all associate funding activities
- Monitoring all development events and activities within the Vryheid area.
CSR Agent
Standard Bank Group
06.2007 - 09.2013
- Developing and implementing polices and programs related to sustainability.
- Overseeing sustainability reporting
- Integrating environmental, social and governance factors.
- Managing community projects that are funded by the Group
Education
BBA - Business Administration
CIDA CITY CAMPUS
Johannesburh06-2006
Skills
- Sales presentations
- Sales strategy development
- Effective negotiation
- Customer Focus
- Communication
- Planning and organizing
- Interpersonal Skills
- Research
- Computer literacy
- Financial Management
- Decision making Problem solving
- Good interpersonal skills
Timeline
Sales Support Officer
Standard Bank
03.2021 - Current
Project Development Officer
ESST (non-profit Organization)
09.2014 - 02.2021
CSR Agent
Standard Bank Group
06.2007 - 09.2013
BBA - Business Administration
CIDA CITY CAMPUS
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