Summary
Overview
Work History
Education
Skills
Timeline
Generic
Melissa Morkel

Melissa Morkel

Sales Support Officer
Johannesburg,GP

Summary

Motivated Sales Officer with proven track record of building and growing sales territories in competitive environments. Dedicated to building rapport and maintaining loyal customer relationships through understanding needs and creating individual solutions. Offering deep technical acumen with strong communication skills to help customers understand product offerings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Sales Support Officer

Capitec Bank
05.2020 - Current
  • Assisted sales team in achieving targets through diligent support in administrative tasks and client follow ups.
  • Supported proposal development with well-researched market data, contributing to persuasive presentations that secured new contracts.
  • Facilitated smooth communication between sales team and internal departments minimizing delays or misunderstandings.
  • Contributed to successful product launches by coordinating marketing materials and supporting event logistics.

Salesperson

Cape Union Mart
03.2018 - 04.2020
  • Worked to build relationships with customers and built potential for additional sales.
  • Increased sales and customer satisfaction through personalized servicing.
  • Improved customer service and telecommunication skills to build lasting relationships.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Capturing inventory of stock coming in and going out.

Sales Agent

La Senza
05.2013 - 02.2018
  • Offered each customer personal service to boost sales and customer satisfaction.
  • Assisted call-in customers with questions and orders.
  • Increased sales and customer satisfaction through personalized servicing.
  • Increased sales revenue by consistently meeting and exceeding sales targets.

Education

Matric

Noordgesig Secondary School
Johannesburg, South Africa
04.2001 -

School of Business Capitec
Johannesburg, South Africa

Skills

  • Sales Presentations

  • Sales strategy development

  • Sales Reporting

  • Sales Presentations

Timeline

Sales Support Officer

Capitec Bank
05.2020 - Current

Salesperson

Cape Union Mart
03.2018 - 04.2020

Sales Agent

La Senza
05.2013 - 02.2018

Matric

Noordgesig Secondary School
04.2001 -

School of Business Capitec
Melissa MorkelSales Support Officer