Nokuthula Makeka
Senior Administrator
Ormonde, Johannesburg,GP
Summary
A self-driven marketing graduate with 5 years of experience in administrative role, Strongly motivated to excel and adapt to various working environments. Currently seeking employment within the esteemed organization in administration, aiming for a position that leverages the professional and marketing skills honed through learning experiences and administration experience. With robust social skills, foster strong relationships with clients and colleagues alike.
Overview
10
10
years of professional experience
9
9
years of post-secondary education
Work History
Senior Administrator
Debtfreeze
Johannesburg
11.2018 - Current
- Self-motivated, with strong sense of personal responsibility.
- Kept office operations running smoothly by providing effective leadership and administrative skills.
- Managed 1 junior administrators, providing guidance and support to ensure high levels of performance and job satisfaction.
- Load medical pre-authorizations requests on IMS. RMA portal and Compensation fund
- Client relationship management
- Invoicing/billing on FEM (IMS)
- Capturing payments
- Billing according to Government Gazette tariffs
- Generated/reconciled reports to suggest corrective actions and process improvements
Marketing Assistant
Ministry of Trade and Industry
Maseru
06.2014 - 12.2014
- Developed questionnaires and facilitated focus group discussions.
- Customer service
- Workshop facilitation
- Issuing permits for imports and exports
- Creating invoices for 5 traders daily
- Collected, analyzed and summarized data of selling price for imported goods
Education
Advanced Diploma - Marketing Management
Lerotholi Polytechnic Lesotho
Maseru, Lesotho 08.2012 - 05.2015
Cambridge Overseas Schools Certificate (COSC) -
Makhaola High School
Qacha's Nek, Lesotho 01.2005 - 11.2010
Skills
Analytical skillsCreativityTime managementClient relationshipCustomer service
Teamwork and Collaboration
Computer Skills
Customer Service
Microsoft Office
Flexible and Adaptable
MS Office
Multitasking
Excellent Communication
Timeline
Senior Administrator
Debtfreeze
11.2018 - Current
Marketing Assistant
Ministry of Trade and Industry
06.2014 - 12.2014
Advanced Diploma - Marketing Management
Lerotholi Polytechnic Lesotho
08.2012 - 05.2015
Cambridge Overseas Schools Certificate (COSC) -
Makhaola High School
01.2005 - 11.2010