Content creation
Nokuthaba Tawodzera
Student
Cape Town
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Community Service
Church Program
Cape Town
01.2019 - Current
- Conducted community workshops to promote different programs and educate public on available services.
- Partnered with local organizations to expand access to social and community services.
- Participated in community events to promote services and engage with public.
- Assessed community needs and identified resources for social and community service programs.
Nail Technician Assistant
Monique
Cape Town
12.2023 - 01.2024
- Maintained master appointment calendar covering all customer visits, employee schedules, and special events.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Responded to customer requests and concerns about gel application and nail art designs.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Communicated effectively with management concerning important customer issues.
- Kept tidy and organized area to comply with cleanliness standards.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Oversaw schedule to manage appointments of new and existing clients.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Cleaned and sanitized tools and equipment before each client.
- Shaped and smoothed nails and extensions using tools such as files and rotary abrasive wheels.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Job Shadowing
Observatory Fire Station
Cape Town
01.2023 - 01.2023
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Participated in community outreach programs to raise awareness of fire prevention and safety measures.
Education
National Senior Certificate - Matric
Holy Cross High School
South Africa, Western Cape, Cape Town 01.2019 - 12.2024
Skills
Written and verbal communication
Proficient in [Software]
Client needs assessments
Interviewing skills
Flexible and Adaptable
Dependable and Responsible
Multitasking Abilities
Good Telephone Etiquette
Written Communication
Onsite facility tours
Teambuilding
Critical Thinking
Organization and Time Management
Planning and Coordination
Active Listening
Analytical and Critical Thinking
Staff supervision
Certification
(Certificate of Tefl), (120hrs)
Interests
Cooking
Debate
Robotics
Timeline
(Certificate of Tefl), (120hrs)
02-2024
Nail Technician Assistant
Monique
12.2023 - 01.2024
Job Shadowing
Observatory Fire Station
01.2023 - 01.2023
Community Service
Church Program
01.2019 - Current
National Senior Certificate - Matric
Holy Cross High School
01.2019 - 12.2024