Noelle Theron
Centre Manager
Pietermaritzburg
Summary
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Knowledgeable Centre Manager with robust background in managing daily operations and overseeing staff to ensure smooth and efficient functioning. Successfully implemented process improvements that enhanced customer satisfaction and operational efficiency. Demonstrated strong leadership and problem-solving skills, adept at fostering team collaboration and maintaining high service standards.
Overview
28
28
years of professional experience
2
2
Languages
Work History
Centre Manager
KZN Blind and Deaf Society
04.2025 - Current
- Managed daily operations, ensuring smooth functioning of center activities.
- Coordinated support services for individuals with disabilities, enhancing accessibility and engagement.
- Facilitated communication between clients and service providers, fostering collaborative relationships.
- Oversaw scheduling and resource allocation, optimizing staff efficiency.
- Assisted in budgeting and financial management, ensuring compliance with funding requirements.
- Enhanced customer satisfaction by implementing efficient service delivery strategies and streamlining center operations.
- Developed and maintained strong relationships with key stakeholders, ensuring smooth communication and collaboration across departments.
- Maintained accurate records of all transactions at the center, ensuring transparency in financial reporting for internal stakeholders.
- Ensured compliance with all relevant regulations, maintaining a safe and secure environment for staff members and clients alike.
- Managed center finances with precision, ensuring sustainability through meticulous budgeting and cost control measures.
- Reported issues to higher management with great detail.
Administrator
Maritzburg Auto Paint Centre
12.2016 - 09.2017
- Managed daily administrative tasks to ensure smooth operations at paint center.
- Coordinated inventory management and tracked supplies to optimize stock levels.
- Assisted with customer inquiries and provided timely responses to enhance satisfaction.
- Processed orders and maintained accurate records to support operational efficiency.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Debtors and creditors
- Calling clients to follow up on timeous payments
Administrator
Telkom SA
04.1998 - 03.2012
- Streamlined filing systems to improve document retrieval and organization.
- Collaborated with team members to implement best practices in customer service.
- Maintained communication with vendors to facilitate timely deliveries and service.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
Education
Short Course - Pastel Accounting
Varsity College
Durban 04.2001 -
Short Course - Accounting
Varisty College
Durban, South Africa 04.2001 -
Diploma in Advanced Business Computing - Computers
Careers 2000
Durban, South Africa 04.2001 -
Skills
Data interpretation
Reading, playing the piano and violin, spending quality time with family and friends entertaining
In my spare time I love to read. I enjoy playing the piano and violin in church and at home. Entertaining is something I really enjoy, food is my love language. My feeding other is bring much joy and fulfillment .
Timeline
Centre Manager
KZN Blind and Deaf Society
04.2025 - Current
Administrator
Maritzburg Auto Paint Centre
12.2016 - 09.2017
Short Course - Pastel Accounting
Varsity College
04.2001 -
Short Course - Accounting
Varisty College
04.2001 -
Diploma in Advanced Business Computing - Computers
Careers 2000
04.2001 -
Administrator
Telkom SA
04.1998 - 03.2012