Nkosenhle Ngidi
Newcastle, KwaZulu-Natal
Summary
Dedicated professional with proven strengths in inventory management, quality assurance, and point-of-sale operations. Committed to enhancing customer satisfaction and driving operational efficiency in fast-paced environments. Results-driven sales assistant with a focus on delivering exceptional customer service and managing accurate inventory processes. Demonstrated ability to resolve inquiries and enhance operational performance, eager to support organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General worker
Checker Newcastle Mall
Newcastle, KwaZulu-Natal
10.2020 - 11.2024
- Collaborated with team members to maintain cleanliness and organization in work areas.
- Engaged customers effectively to address inquiries and resolve issues promptly.
- Operated equipment safely while following company protocols during inventory management.
- Performed quality assurance checks on incoming goods to ensure accuracy of orders prior to stocking shelves or selling products.
- Processed orders quickly and accurately using point-of-sale systems.
Sales Assistant
Eyomusa Funerals
Newcastle, KwaZulu-Natal
03.2019 - 07.2020
- Assisted customers with product inquiries and recommendations.
- Provided excellent customer service to clients in person and over the phone.
- Maintained records related to sales for company management.
- Ticketed, arranged and displayed merchandise to promote sales.
Driver
Amathole Funeral Services
Newcastle, KwaZulu-Natal
02.2013 - 02.2018
- Managed communication with dispatchers on route modifications and delays.
- Consistently adhered to traffic laws and safety regulations while operating vehicles.
- Delivered goods to customers efficiently, ensuring timely arrival in excellent condition.
- Maintained high customer satisfaction ratings by providing outstanding service.
- Complied with all company safety and security procedures during operations.
- Executed deliveries promptly, contributing to overall service efficiency.
Education
High School Diploma -
Sabela High School
Madadeni12-2006
Skills
- Inventory management
- Point-of-sale operation
- Quality assurance
- Customer engagement
- Safety compliance
- Customer service
Certification
- Drives Licence
- Code 10
References
References available upon request.
Timeline
General worker
Checker Newcastle Mall
10.2020 - 11.2024
Sales Assistant
Eyomusa Funerals
03.2019 - 07.2020
Driver
Amathole Funeral Services
02.2013 - 02.2018
High School Diploma -
Sabela High School