Sports and psychical activities{gyming,basketball}
Nkanyezi Mwale
Student
Cape Town
Summary
Dynamic Sales Associate with proven success at Fayando Robotics, consistently achieving sales targets through exceptional customer service and relationship building. Leveraged strong product knowledge and problem-solving skills to enhance customer satisfaction and drive repeat business. Recognized for reliability and effective communication, contributing to overall team performance and store success.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Personal Assistant
Mwale Legal Services
07.2024 - 12.2025
- Responded to100+ emails and other correspondence to facilitate communication and enhance business processes.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Sales Associate /Social Media Manager
Fayando Robotics
01.2024 - 01.2025
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently{40%} by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- took event photography and edited photographs as well as coordinated the best visual cinematics that aligned with company ethics and values videos inorder to assist with brand outreach
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Bachelor of Commerce
University of Western Cape
Bellville, South Africa 01.2022 - Current
Skills
able to work under pressured environment
Lead Generation Expertise
Consumer Needs Identification
Deadline-Driven Time Management
Analytical Problem-Solving
Strategic Networking Skills
Results Driven
detailed orientated
Punctual and Trustworthy
Effective Verbal Communication
Accomplishments
- Received positive feedback from customers, maintaining a customer satisfaction rating based on surveys and reviews.
- Brought in 8 new customers to the business through communication and ability to persuade clients decision making
- Customer retention built a loyal customer base
- trained new employees and encouraged a workplace that resonates with company values and ethics.
Certification
Matric certificate
Interests
Creative pursuits{modelling,stylist}
Technology and digital interest{gaming and social media managing and editing
Timeline
Personal Assistant
Mwale Legal Services
07.2024 - 12.2025
Sales Associate /Social Media Manager
Fayando Robotics
01.2024 - 01.2025
Bachelor of Commerce
University of Western Cape
01.2022 - Current
Matric certificate
12-2021
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