ELLEN MARAMETSE MANASOE
Receptionist/Personal Assistant/Admin Assistant
Polokwane
Summary
Dedicated Receptionist and personal assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Reliable Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker proficient in most Softwares and correspondence management. Reliable Personal Assistant and Receptionist experienced in providing comprehensive physical and emotional care to individuals. Friendly individual provides assistance with daily activities. Enjoys working with people and offers great organizational and interpersonal skills.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
Personal Assistant
Seleme Properties
07.2024 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Maintained appropriate filing of personal and professional documentation.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Displayed absolute discretion at handling confidential information.
Office Manager
Kaco New Energy Africa (Pty) Ltd
12.2019 - Current
- Match creditor invoices with statements
- Capture statistical information (invoices, receipts, cash expenses) using Accounting software
- Print end-of-month EXCO and AGM booklets, and prepare S & T spreadsheets and payment requisitions
Debtors Controller
Webshop
11.2016 - 12.2018
- Perform daily debtor collection, debtor reconciliation, and cash book processing
- Manage the debtors provision cash book, debtor-related GL recons, and cash forecasts
- Send weekly age analyses to Representatives
- File invoices, credit notes, waybill, and monthly statements
Executive Administrator
Desto
11.2016 - 10.2018
- Act as Liaison Officer between stakeholders
- Develop and implement an efficient documentation and filing system
- Perform switchboard operations when necessary
- Draft and submit progress reports
Receptionist
IMQS Software
11.2014 - 09.2016
- Handle incoming mail correspondence and calls
- Assist with courier processes and enquiries
- Schedule meetings, set-up travel itinerary, and organise workshop venues for personnel
- Monitor inventory levels of office stationery
- Assist with petty cash balancing
Multi-skilled Service Consultant
First National Bank
03.2010 - 02.2012
- Give information about the company's products and services to prospective clients
- Action any identified sales leads
- Assist customers with the self-service feature and any other general enquiries
Education
National Certificate - Public Relations
01.2015 - 05.2015
NQF Level 5 - Banking Services and Advice
11.2018 - 05.2019
Senior Certificate - undefined
01.2007 - 05.2011
Skills
Good communication skills
Competent in Microsoft Office Package
Internet use
Email use
Good interpersonal skills
Excellent report-writing skills
Excellent presentation skills
Ability to work in a high-pressured environment
Ability to meet stringent deadlines
Inventory assistance
Company policy adherence
Issue escalation
Relationship building
Documentation and notes
Online chat and email
Professional telephone demeanor
CRM
Order fulfillment
Money handling abilities
Complaint resolution
Competenciesandskills
- Good communication (both written and verbal) skills.
- Competent in Microsoft Office Package, Internet, and Email use.
- Good interpersonal and people's skills.
- Excellent report-writing and presentation skills.
- Able to work in a high-pressured environment with stringent deadlines.
References
- Shemine Adams, IMQS Software, Office Manager, +27 21 880 8712
- Silke Moecklinghoff, Kaco New Energy Africa (Pty) Ltd, International Sales Manager, +27 63 009 5393
- Shaka Sebola, Billfort Global (Pty) Ltd, CEO, +27 78 189 0124
- Danny Mokonyane, First National Bank, Financial Manager, +27 15 290 2200
Personal Information
- Available: Immediately
- Health Status: No disabilities
- Date of Birth: 10/08/89
- Nationality: South African
- Driving License: Code 10 (C1)
- Marital Status: Single
Timeline
Personal Assistant - Seleme Properties
07.2024 - Current
Office Manager - Kaco New Energy Africa (Pty) Ltd
12.2019 - Current
Milpark Business School - NQF Level 5, Banking Services and Advice
11.2018 - 05.2019
Debtors Controller - Webshop
11.2016 - 12.2018
Executive Administrator - Desto
11.2016 - 10.2018
Boston Business College - National Certificate, Public Relations
01.2015 - 05.2015
Receptionist - IMQS Software
11.2014 - 09.2016
Multi-skilled Service Consultant - First National Bank
03.2010 - 02.2012
Hoerskool Noorderland - Senior Certificate,
01.2007 - 05.2011