Njova Zukolwethu
Johannesburg
Summary
Highly motivated and results orientated professional with 16+ years of experience in applying Customer Services and Management learning techniques to business strategy and economic analysis. Proven ability to leverage data-driven insights to improve decision-making and drive business growth.
Overview
18
18
years of professional experience
Work History
Project Manager
Hybrid Farming
01.2024 - Current
- Amplified and implemented AI-powered predictive models for sales forecasting, resulting in a 15% increase in sales
- Collaborated a team assigned to a R1M project that delivered an enterprise data agri-warehouse for post-harvesting handling and supply chain of agricultural goods, ensuring their safety, quality, and efficient distribution
- Magnified large datasets to identify market trends and opportunities for business expansion
Marketing Business Manager
Johannesburg Stock Exchange
01.2023 - 12.2023
- Combined a comprehensive paid acquisition strategy across Google, Facebook, and industry newsletters, attracting new leads that generated 1M in 2023
- Coordinated a strong brand awareness campaign through conferences and speaking engagements, leading to a 50% increase in inbound leads year-over-year
- Nuanced the implementation of real-time reporting on marketing spend to adjust bid strategy, aiding a 27% bump in ROI
Debt Manager
South African Revenue Service
01.2017 - 12.2022
- Increased collections by 25% in one quarter
- Streamlined processes to reduce cost by 15%
- Recovered 40% of outstanding debts annually
- Coordinated with legal for dispute resolution
- Managed portfolio reducing overdue by 10%
- Enhanced reconciliation process efficiently
- Analysed accounts increasing cash flow by 5%
Brand Ambassador
Nestle
01.2013 - 12.2016
- Developed and maintained deep knowledge of the Nestle product line to quickly make recommendations with 82% accuracy to prospective customers
- Built grassroots campaigns on social media and local events to raise awareness of Nestle line of natural food products
- Collaborated with customers through local events to build trust, selling over R170k in products in 2016
- Amplified combined social following by 60% through bolstered engagement, video content, and interactive stories.
Brand Marketing Manager
Woolworths
01.2008 - 12.2012
- Directed five full time marketers and three paid contractors, enhancing team productivity by implementing agile marketing methodologies
- Spearheaded the launch of a campaign for a new retail product, resulting in revenue of R500k in the first year
- Streamlined lead management within Hubspot CRM, facilitating a 30% decrease in lead-to-customer conversion time
- Enhanced partnerships with the foschini retail group institutions in SA, resulting in an incremental R1M increase in revenue
- Identified under-performing sectors, leading to a R45k reduction in costs while exceeding revenue targets.
Education
Bachelor of Social Science (Honors) - Communication
University of Fort Hare
Bachelor of Corporate Communication Management - undefined
University of Fort Hare
Grade 12 Senior Certificate - undefined
Khanyisa High School
Skills
Project management
Accomplishments
- Collaborated with team of 8 professionals in the development of Umzamomhle Community Business Centre
- Received a Certificate in Numeracy and Writing skills coordinator for teaching children with disabilities
- Certificate in Lay Counseling at the University of Fort Hare Student Counselling unit .
Timeline
Project Manager
Hybrid Farming
01.2024 - Current
Marketing Business Manager
Johannesburg Stock Exchange
01.2023 - 12.2023
Debt Manager
South African Revenue Service
01.2017 - 12.2022
Brand Ambassador
Nestle
01.2013 - 12.2016
Brand Marketing Manager
Woolworths
01.2008 - 12.2012
Bachelor of Social Science (Honors) - Communication
University of Fort Hare
Bachelor of Corporate Communication Management - undefined
University of Fort Hare
Grade 12 Senior Certificate - undefined
Khanyisa High School