Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Timeline
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Nisha Inarman

Midrand,GP

Summary

Highly motivated Fraud Analyst with more than 7 years of expertise in analyzing and investigating suspicious activity in the digital banking sector. Knowledgeable resource committed to finding answers and working with clients and interdepartmental personnel. Promoting exemplary skills in project management, analytics and fraud pattern detection. I thrive on efficiently analyzing huge volumes of data and telling the story behind it.

Overview

2
2
Certifications
5
5
years of post-secondary education
15
15
years of professional experience

Work History

Fraud Detection Analyst

Nedbank
07.2012 - 07.2021
  • Thorough and timeous data analysis in order to prototype new alerts in different areas of the business, including internal fraud, online fraud and money app.
  • Feasibility study of alerts, looking at volumes, false positive ratio etc.
  • Profiling victim and beneficiary accounts.
  • Improving the SAS and SQL alerting and reporting environment by implementing automatic batch monitoring, log file creation and error reporting emails.
  • Creating various ETL jobs to support reporting, analytics and input into alerting engine and visualization tool.
  • Extensive adhoc data analysis and investigations as required e.g. Panama Papers, Paradise Papers - Regulatory Risk.
  • Developing C# Applications for teams within Group Forensics Services as required.
  • Mentoring and knowledge sharing with new employees.
  • Implementation and technical lead for Client/Modeler component of VisuaLinks Link Analysis tool, supporting the Proactive, Due Diligence and Analytics Team.

Senior Data & Systems Analyst

MTN
08.2009 - 12.2011
  • Part of SAS Development team tasked with building Sales Planning and Intelligence data mart. Involved in analysis and design, building ETL, code generation, ongoing testing and maintenance.
  • Set up the dependencies for programs for the sales mart to run as batch in UNIX.
  • In depth analysis for Online & Telesales channel in order to improve turnaround time from point of sale to customer activation.
  • Facilitate the forecasting of Handsets and Simkits on a weekly, quarterly and ad-hoc basis.
  • Resolve ad-hoc queries from senior and general management and identify recurring ad-hocs that may need to be automated and added to the existing batch.
  • Identify anomalies in data / data trends and report to source systems for fixing.
  • Building of trend reports related to customer numbers in SAS / MSBI allowing business to make better informed decisions.
  • Prototype / make recommendations for useful data feeds / cubes in MSBI e.g. Churn Analysis, device analysis.
  • Support for Promo tracking & Demand planning Loading of budgets & forecasts from SAS to MSBI.

Information Analyst

Postpaid Markets | MTN
04.2009 - 08.2009
  • Prepare Month to date and monthly exco reports for postpaid markets.
  • Prepare month end presentations for VP pack Reforecasting 3+9 and 6+6 Ad-hoc reports as requested by the business.

Data Analyst

MTN
01.2006 - 03.2009
  • Implement commission structures for 2 of MTNs largest channels accurately and timeously using SAS.
  • Pre and post month end checks using trend analysis and escalation where necessary.
  • Unix Batch and data administration.
  • Developing reports as requested by internal and external customers.
  • Provide audit support.
  • Identify potentially useful information for trend / statistical purposes and prototype for management.
  • Communicate at all levels as required.
  • Training of employees at regional offices on how to use the sales and distribution reports.

Education

BSC - Computer Science and Information Systems

University of Kwa
01.2005 - 01.2012

National Diploma - Criminal Justice & Forensic Investigations

University of Johannesburg
01.2013 - 01.2011

Skills

    Data Analytics

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Accomplishments

  • Achieved an average reduction of 2 days per Due Diligence investigation by developing an application that allowed a single lookup across 8 different systems/data sources at the bank. I created the data feeds/ETL portion (using SAS and SQL) as well as the front end application using C# (Visual Studio Windows forms) . This application was adopted department wide and earned me a nomination for Top Achiever at Nedbank 2020.
  • In a brand new fraud detection initiative, I analyzed core banking logs and implemented new fraud detection alerts for internal staff fraud. This real time monitoring quickly identified 3 new fraud attempts and reduced this type of fraud to zero. Top Achiever winner 2015
  • Implemented fraud detection initiatives for Nedbank subsidiaries. Top achiever nomination 2014

Software

SAS Base (advanced Macros etc)

C#

SQL

Python

SAS Enterprise Guide

Certification

Certified SAS Developer, SAS Institute

Timeline

National Diploma - Criminal Justice & Forensic Investigations

University of Johannesburg
01.2013 - 01.2011

Fraud Detection Analyst

Nedbank
07.2012 - 07.2021

Senior Data & Systems Analyst

MTN
08.2009 - 12.2011

Information Analyst

Postpaid Markets | MTN
04.2009 - 08.2009

Data Analyst

MTN
01.2006 - 03.2009

BSC - Computer Science and Information Systems

University of Kwa
01.2005 - 01.2012
Nisha Inarman