Summary
Overview
Work History
Education
Skills
Past Employment
General Strengths
Home Address
Telephone Number
Fully Bilingual
Health
Personal Information
Timeline
Generic

Nicole Bosch

Port Elizabeth

Summary

I am always willing to give a helping hand where I can, I am friendly and my passion is to work with people. I am hard working and honest and when I do something I do it with all that I am capable of. I work very well under pressure and can be a asset to any employer. I enjoy helping people to be the best they can be.

Overview

11
11
years of professional experience
5
5
years of post-secondary education

Work History

New Business Inbound Call Centre Agent

Discovery Health
Port Elizabeth
09.2021 - Current

New Business inbound call centre agent. I was made permanent in April/May 2022, in August 2022 I moved over to New Business Outbound team and currently still part of the outbound team, where I assist with broker and member queries, in this time I have also become a 2IC and have been dealing with more escalations and admin duties.

Creditor Liaison

Debt Review Centre
Port Elizabeth
06.2016 - 10.2017
  • Started in call centre for 3 months I was then promoted to receptionist for 5 months and then promoted to Creditor Liaison for the remainder of my time at the company. My duties included answering the phone, filing, confirming and making appointments, dealing with walk in clients, contacting creditors, balance disputes, recons, adjusting balances and dealing with clients regarding their files

Receptionist

Hayes Pest Control
Port Elizabeth
02.2014 - 08.2014

Receptionist. Filing, answering telephone, dealing with clients and basic computer

Beautician

Anew You
Port Elizabeth
04.2013 - 06.2013

I worked at Anew you as part of my practical for my beauty therapist course where i worked with clients and dealt with appointments.

Education

High School Diploma -

Linkside High School
Port Elizabeth
01.2007 - 12.2011

International Diploma - Beauty

Total Concept
Port Elizabeth
04.2001 -

Skills

Verbal Communication

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Past Employment

  • Anew You, 71 Newton Street, Newton Park, Port Elizabeth, Beauty/ hair Salon, Beautician, 04/25/13 - 06/13, Natasha Gouws, 041-3651050
  • Hayes Pest Control, 24 The Strand, Swartkops, Port Elizabeth, Pest Control Company, Receptionist. Filing, answering telephone, dealing with clients and basic computer, 02/14 - 08/14, Glynis Hayes, 041-466 1725
  • Debt Review Centre, 22 Burt Drive, Newton Park, Port Elizabeth, Debt Review Centre- Debt Counselors, Started in call centre for 3 months I was then promoted to receptionist for 5 months and then promoted to Creditor Liaison for the remainder of my time at the company. My duties included answering the phone, filing, confirming and making appointments, dealing with walk in clients, contacting creditors, balance disputes, recons, adjusting balances and dealing with clients regarding their files., 06/01/16 - 10/01/17, Cornel Strydom, 041 365 4139
  • Discovery Health, 136 Tutu Street, Coega IDZ, Port Elizabeth, Discovery Medical Aid, New Business inbound call centre agent. I was made permanent in April/May 2022, in August 2022 I moved over to New Business Outbound team and currently still part of the outbound team, where I assist with broker and member queries, in this time I have also become a 2IC and have been dealing with more escalations and admin duties., 09/21 - Present, Tasneem Joel/Earl Brown, 071 814 8285/ 072 073 0514

General Strengths

I am always willing to give a helping hand where I can, I am friendly and my passion is to work with people. I am hard working and honest and when I do something I do it with all that I am capable of. I work very well under pressure and can be a asset to any employer.

Home Address

76 Dagbreek Street, Manor Heights, Despatch

Telephone Number

063 240 2431

Fully Bilingual

Yes

Health

Excellent

Personal Information

  • ID Number: 9307170025084
  • Dependents: 2
  • Date of Birth: 07/17/93
  • Nationality: South African
  • Marital Status: Married

Timeline

New Business Inbound Call Centre Agent

Discovery Health
09.2021 - Current

Creditor Liaison

Debt Review Centre
06.2016 - 10.2017

Receptionist

Hayes Pest Control
02.2014 - 08.2014

Beautician

Anew You
04.2013 - 06.2013

High School Diploma -

Linkside High School
01.2007 - 12.2011

International Diploma - Beauty

Total Concept
04.2001 -
Nicole Bosch