Nicola Ngwenya
46Marshall Street, Marshalltown, Johannesburg
Summary
Registered nurse with strong experience in delivering quality care to patients. Professional with more than five years of practice in emergency room care, triage and post-surgical recovery. Strong knowledge of medicine, pharmacology and standards of care in the hospital or private practice setting. Caring and reliable person with a reputation for building a great rapport between medical providers and patients. Committed to making patients more informed and comfortable during their care.
Overview
6
6
years of professional experience
Work History
Senior Registered Nurse
Mpilo Central Hospital
04.2017 - 08.2023
- Treat and care for patients after major surgical procedures by monitoring vital signs, administering medication and cleaning surgical areas.
- Collaborate with 10 physicians, case managers, families and other staff members when developing a plan for care and treatment during the hospital stay.
- Work as a supervisor for the unit and floor and help train 12 new nursing students who are completing their internship duties.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Organized and managed care of patients undergoing various therapies and procedures.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
Charge Nurse (Sister Incharge)
Ekuphumuleni Geriatric Nursing Home
02.2016 - 03.2017
- Noted 150 patient's physical condition, vital signs, daily routine and medication schedule in the urgent care department during serious illnesses or injuries.
- Responded to emergency situations where patients are in life-threatening conditions by following the correct procedure and maintaining a calm and effective demeanor.
- Recognized by fellow staff as the employee of the month for several months due to strong commitment to service and quality care.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Monitored nursing care, patient assessment processes, and treatment implementations.
- Supervised and managed daily scheduling, tasking, and administration.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
- Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
- Cared for patients' wounds and changed dressings.
- Implemented quality patient care techniques to align with safety, health, and organizational regulations.
- Worked with patients diagnosed with chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes or sepsis to asses needs and determine best options for care.
- Assisted in development and implementation of new policies and procedures to improve healthcare quality.
- Evaluated patient histories, complaints, and current symptoms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Education
Diploma - Nursing
Mpilo Central Hospital School of Nursing
Mpilo Central Hospital Bulawayo Zimbabwe 08.2013
Skills
- Blood draw and sample collection
- Patient condition
- Equipment and instrument sterilization
- Intravenous therapy
- Charting and documentation
- Teamwork and conflict resolution
- Treatment Planning
- Wound Care
- Supply Restocking
- Medical Assessment
- Health Screening
- Healthcare Billing
- Critical Care
- Mobility Assistance
- Care Planning
- Medical Recordkeeping
- Nursing Staff Leadership
- Chart Updating
- Diabetes Management
- ADL Assistance
- Chronic Disease Management
- Patient Management
- Feeding
- At-Risk Patient Care
- Palliative Care
- Medication Administration
- Medication and IV Administration
- Patient and Family Advocacy
- Sanitation
- Direct Patient Care
- Proper Catheter Insertion/Removal
- Infection Control Measures
- Tracheostomy Care
- Taking Vitals
- Procedure Preparations
- IV Setup
- Patient Assessments
Relevant Skills
- Dedicated patient advocate, which has me putting the needs and care of the patient above everything else.
- Strong oral and written communication skills, since much of this job requires speaking to patients kindly and discussing care with other medical staff.
- Expert multitasker and highly organized, which makes it easier for me to manage several patients on my caseload at once.
- Respected team player throughout my career, equipping me with the right mindset to want to offer anything I can to help improve patient outcomes.
- Excellent sense of integrity and honesty when dealing with sensitive subjects and situations related to patients.
Certification
- Advanced First aide certificate - (Updated 2021)
- First Aide Certificate - (Updated 2021)
- Community Based Health care certificate - (Updated 2021)
- Geriatric Nursing Certificate - (Updated 2023)
Languages
English
Native or Bilingual
IsiZulu
Advanced (C1)
Xhosa
Upper intermediate (B2)
Cooking and baking
During my days off, I enjoy cooking and baking. Most of the time, I bake cakes and treats for my friends or family or on occasions such as Christmas. I usually follow recipes from YouTube.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Senior Registered Nurse
Mpilo Central Hospital
04.2017 - 08.2023
Charge Nurse (Sister Incharge)
Ekuphumuleni Geriatric Nursing Home
02.2016 - 03.2017
Diploma - Nursing
Mpilo Central Hospital School of Nursing
- Advanced First aide certificate - (Updated 2021)
- First Aide Certificate - (Updated 2021)
- Community Based Health care certificate - (Updated 2021)
- Geriatric Nursing Certificate - (Updated 2023)
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